Entries by Emily

Meet the Betties | First Up, Our CEO

Sometimes it’s fun to know the behind the scenes of business, right? We love digging into the why and how a business came to be and the people with the bright ideas to get there. For that reason, we’ve decided to start a blog series where you can meet the team behind the Betties! To […]

Betties Book Brief – Sell or Be Sold

You know the drill by now we’re sure, but just to reiterate, every month the Back Office Betties team reads a new book and shares the value we’ve found in it. We love this opportunity for personal and professional development! This month, our virtual receptionists dove into the extremely valuable writing of Sell or Be […]

Your Law Firm Needs To Be Using Chatbots

The chances that you’ve never visited a website with a chatbot are very slim. Chatbots are a hot trend right now, and for good reason! They save time, add a higher level of customer service, and save you money. If you’re not using a chatbot on your website right now, read on about why you […]

The 11 Best Ways to Market Your Law Firm for Free

You’ve started your law firm, you have a couple of clients (but they’re not coming in consistently yet), and your marketing budget is almost nonexistent. You know you need to market yourself and get your firm out there but the question is, “How?”. We’ve organized a list of the top ways to market your firm […]

Betties Book Brief – Street Smarts

It’s time for another Betties Book Brief and we are extremely excited to chat with you about the book we read in August. Street Smarts: An All-Purpose Tool Kit for Entrepreneurs was written by Norm Brodsky and Bo Burlingham and is a no-nonsense comprehensive guide full of tips that you can actually implement today. With […]

How to get Law Firm Answering Services for (Nearly) FREE

Your phone has been ringing off the hook all day long as you repeatedly hit *ignore* so you can focus on the research you’re doing for an existing client’s case. Maybe 20% of those calls leave a voicemail – 80% of callers don’t think anyone will even listen to their message. Once you have time to call […]

Create Efficiency in Your Firm – Interview with Firm Focus

Improve efficiency. Minimize distractions. Cut out interruptions. Attorneys and business owners are always told to do these things, but often there is often no concrete advice on how to do them. Firm Focus founder coaches firms on just that We recently spoke with Sarah Tetlow, founder of Firm Focus LLC, about the struggles that attorneys face […]

Lawyers Dish: 7 Tools They Can’t Live Without

In this day and age, there is no avoiding technology. Everything is becoming automated or remote, and honestly, we are digging it. Life and business are a whole lot easier when you have systems and processes that help you remember things, handle your billing, and provide access to information at your fingertips – just to […]

Radical Candor – July’s Book Brief

As you know, the Betties team reads an enticing new book each month in order to share our notes and takeaways with you. This month, we read Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott. This guide to being a better boss offers a simple ideation that you have to both […]

Getting to Know ClientRock | A New Integration

There’s a new integration in town! That is, in Back Office Betties town. We use many integrations to easily handle scheduling appointments and client intakes for our attorneys’ callers. ClientRock is a fabulous new addition to this list. The Start of ClientRock While speaking with Bryan Marble, the founder of ClientRock, we discovered that he […]