As you probably know, law firms rely heavily on referrals to generate new leads. Business relationships with other attorneys and professionals are incredibly valuable lead sources, and you likely spend a lot of time fostering them. In fact, attorneys spend 1.4 hours a day on average networking to meet new clients and build referrals. That’s […]
About Rachel Bauer
This author has yet to write their bio.Meanwhile lets just say that we are proud Rachel Bauer contributed a whooping 13 entries.
Entries by Rachel Bauer
If you work with clients, you’re bound to make customer service mistakes. It happens to every company, and it will happen to you. (It’s okay – you’re human!) You’ve spent a lot of time putting processes in place to make sure your clients have a good experience. But what happens when they don’t? Customer service […]
The number of virtual tools you can find online is nearly endless. It’s hard to sift through everything and find the tools that are worth your time and will actually help run your law firm. Luckily, we have a full toolbox and we’re going to share everything that helps us run Back Office Betties with […]