Back Office Betties Blog

Customer Service Recovery
Virtual Tools to Run Your Law Firm

The Giant List of Tools That Run Back Office Betties (That Can Help Run Your Law Firm Too)

The number of virtual tools you can find online is nearly endless. It’s…
Make More Money in Your Law Firm, Save Time

How To Find The Time To Make More Money

Are you feeling like there just aren’t enough hours in the…
Reasons to Love Back Office Betties Virtual Receptionists

6 Reasons To Love Back Office Betties (That Happen To Be Why Our Competition Hates Us)

There's a lot to love about Back Office Betties... unless…
Why Your Law Firm Should Be Triaging Clients

Your Law Firm Is Losing Money By Missing This One Critical Step

  How much time do you spend on billable work? According…
Trouble with Google Voice Free Phone Services

Troubles With Google Voice? Here's What We Recommend Instead

We understand the attractiveness of the free version of Google…
Improve Your Law Firm Client Experience

What Your Law Firm's Clients Are Saying Behind Your Back

We're not going to beat around the bush…
Back Office Betties Book Brief | How To Say Anything To Anyone

Betties Book Brief | How To Say Anything To Anyone

Our CEO & Founder, Emily, was the first to order How To Say…
The Right Way to Answer Your Law Firm's Phone | Back Office Betties

The Right Way to Answer Your Law Firm's Phones

Are you still answering your law firm's phone with, "Law…
The First 90 Days - Betties Book Brief

Betties Book Brief | The First 90 Days

Most failures can be traced back to the first 90 days of a new…
Spoil Your Law Firm Clients | Back Office Betties

How to Spoil Your Law Firm's Clients By Offering the Best Customer Service

Your law firm's clients are your livelihood. They're the…
Back Office Betties Hiring Dream Law Firm Employees

Hiring Your Dream Law Firm Employees

Hiring your dream law firm employees doesn't have to be as…