Back Office Betties Blog

3 Ways to Increase Your Net Promoter Score

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If you aren’t familiar with Net Promoter Score (NPS), this…

To Charge or Not To Charge? That Is The Question

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Should your firm be charging a fee for consultations? Deciding…

Thinking Outside The Box

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From insurance companies, to online television streaming…

Are You Keeping Score?

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Analyzing short term goals is very important to the health…

Know Your Numbers

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Adopting methods to measure success is necessary for any…

Tech Apps That Are All-In-One

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Zoho One is here to be your one-stop shop for all your business…

Grow A Prize-Winning Pumpkin In Your Business

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The Pumpkin Plan by Mike Michalowicz is a fantastic study…

Back Office Betties FAQ's

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Knowing when to ask for help can be one of the hardest things…

Per-Minute Versus Per-Call: That Is The Question

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When looking for a Virtual Receptionist, it can feel intimidating…

Automation

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Practicing law has changed radically as technology has advanced…

Value-Based Pricing

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For almost 100 years, we have accepted the “billable hour”…

Time For A Virtual Receptionist?

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Answering phones is an element of business that is essential…