457 Landa Street, Suite A-17, New Braunfels, TX 78130 | (800) 958-8591
457 Landa Street, Suite A-17, New Braunfels, TX 78130
(800) 958-8591
457 Landa Street, Suite A-17,
New Braunfels, TX 78130
VIDEO DEMONSTRATION
Virtual Receptionist Call Handling
Take a peek behind the scenes at how Back Office Betties customizes your call handling.
You have questions, we have answers
In Short:
Betties’ Virtual Legal Receptionists answer your inbound calls and handle them just like an in-house receptionist: qualifying leads, scheduling appointments, processing payments, taking messages, and more. In fact, no one will even know they aren’t sitting in your office!
Betties’ Virtual Legal Assistants are highly skilled, hand-selected virtual assistants who can help you with anything you need from document management to client billing, translation services, website management, CRM management, and more.
Not sure what you need? Schedule a free call with our Growth Solutions Strategist here.
Nope! You can keep your number! We will provide you with a phone number to forward your calls to. You choose when and for how long you want your calls to be routed to your new team of Virtual Legal Receptionists.
However, if you need a phone number, we are happy to provide you with a phone number in your area code or the area code of your choice (depending on availability) at no cost!
You are welcome to provide this number directly to your clients and publish it on your website and anywhere else you choose.
Monday – Friday, 5:00 am – 5:00 pm PST.
After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check voicemail for you each morning and return those calls, we’re happy to do so!
Yep!
We have a team of bilingual Spanish-speaking Virtual Legal Receptionists and Virtual Legal Assistants at no additional cost.
To start, we only serve attorneys like you! In doing so, we’ve been able to specialize our services and features to meet the needs of attorneys and small law firms.
Plus, Back Office Betties is a one-stop shop for your law firm! In addition to our Virtual Receptionist Services, we also offer Virtual Legal Assistant services. Our skilled Virtual Legal Assistants are ready to help with everything from legal intake to marketing, bookkeeping, document prep, and more.
Learn more about what makes Back Office Betties special here.
We keep your receptionist team small so that they are able to really get to know your law firm.
You’ll have between 8-10 Virtual Legal Receptionists answering your calls. They’ll become an extension of your law firm by getting to know what you like and dislike, as well as specifics about your firm.
Absolutely! Your Betties receptionists are happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.
Your call scripting and preferences are completely customizable! We will work with you to develop the perfect call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.
Every law firm is different. Every case type is different. We are happy to complete custom intakes for each and every case type your law firm handles.
Our Account Architects have created hundreds of custom call flow blueprints for small law firms – no two the same!
