We are customer service experts and entrepreneur advocates with a heart for the legal industry. We were starting to get fed up hearing the stories of attorneys, just like you, who want to grow their firms but struggle with:
The frustration of dropping everything to answer a call, only for it to be a telemarketer.
Letting most calls going to voicemail in hopes the potential new client will leave a message. (Newsflash, 80% of them WILL NOT!)
Creating success but being unable to celebrate with a vacation because everything would collapse while they are gone.
A pile of great potential new clients who were never onboarded with a professional client intake and now they’re lost forever. (That’s money straight out the window!)
Being unable to hire an in-house receptionist because it will break the budget.