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Ready to grow your law firm?
Fielding calls and tending to client needs is a full-time job, but hiring and training an in-house team can take a toll on your business.
Fortunately for you, Back Office Betties becomes an extension of your law firm, providing specialized virtual receptionist services & wow-ing your callers.
You Have Questions, We Have Answers
To put it simply, answering services tend to be more cut and dry while virtual receptionists take on a more personable and professional role. At Betties, we become a true extension of your law firm by providing your callers with a knowledgeable and friendly voice on the other end of the line.
Nope! You can keep your number! We will provide you with a phone number to forward your calls to. You choose when and for how long you want calls to be routed to Betties receptionists.
Monday – Friday, 5:00 am – 5:00 pm PST. After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check voicemail for you each morning and return those calls, we’re happy to do so!
Yep! We have a team of bilingual Spanish-speaking virtual receptionists.
To start, we only serve attorneys like you! In doing so, we’ve been able to specialize our services and features meet the needs of attorneys and small law firms.
We ensure that every receptionist goes through Betties Legal Academy, as well as customer service and sales trainings, to provide your callers with the best experience possible. Additionally, we are the only legal receptionist service to provide flat-rate unlimited call handling.
We keep our receptionist teams small so that they are able to really get to know your firm. You’ll have between 8-10 virtual receptionists answering your calls. They’ll become an extension of your law firm by getting to know what you like and dislike, as well as specifics about your firm.
Absolutely! Your Betties receptionists are happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.
Your call scripting and preferences are completely customizable! We will work with you to develop the perfect call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.
Our Account Architects have created hundreds or custom call flow blueprints for small law firms – no two the same!
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