Virtual Reception Services made exclusively for law firms.
Personal Injury Law
Christopher runs a flourishing personal injury law firm and is one of our most loved clients because of his heart and compassion for his clients.
Christopher has a vision and mission for his firm and he protects it fiercely, which is why any old answering service would not do. It is important to him that anyone representing the firm treat his callers with stellar service.
The core values, or BettieISMs, that we embody are aligned with the values of his firm.
Betties Supports Christopher's Firm By:
Creating a Triage Process
When we began working together, we created a triage process for Christopher’s calls. Any clients, colleagues, or vendors are screened through our answering service, then transferred to him.
Conducting Legal Intakes
When a potential new client calls in, our virtual receptionists begin to establish rapport and inspire confidence that a capable attorney has been attained.
Next, the receptionist will conduct a thorough intake and obtain as much information about the accident as possible, including requesting copies of accident records, pictures, and videos.
By the time Christopher is speaking with a new client, he has a solid picture of the case.
vIRTUAL rECEPTIONIST sERVICE FOR lAW fIRMS
Legal Academy Trained
All of the virtual receptionists at Back Office Betties go through our Legal Academy and become specialists in Legal terminology and processes.
With select plans, Betties can set and manage appointments. No need to worry about missing appointments or a scrambled schedule ever again!
Do you have clients that speak another language? We guarantee access to our bilingual receptionists for seamless calls with your clients.
Professional and Cheerful
Betties' receptionists will always answer the phone with a smile. Our customer service is unmatched and your clients will always be happy when they come off of a call with us.
You'll Never Miss a Call
Your calls will never go straight to voicemail again! Betties never call in sick so you can be sure that any current or potential clients will speak to a smiling face.
Responsive and Customized
Have certain processes in place? Want us to screen solicitors? Let us know how you want to handle certain calls and we will take care of the rest.
Hire the Best Law Firm Answering Service Today
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