Workers’ Compensation Attorney Case Study

Virtual Reception Services made exclusively for law firms.

"Very happy with their services! I've been using them for probably close to a year now (maybe more than that) and it's simply seamless. They're professional, responsive, and really take time to understand my business."
Andrew
5/5

Workers' Compensation Attorney

Matt is an expert when it comes to Workers’ Compensation and Medicaid Planning.

He needs a virtual receptionist who knows the legal terminology pertinent to his niche.

Matt knows his time is best utilized working on his clients’ cases, not juggling phones all day. He uses his time wisely by utilizing his reception team to their fullest and minimizes unnecessary work for himself. 

Betties Supports Matt's Firm By:

Client Intake

We worked with Matt to create custom intake forms for his callers so that we’re capturing all of the information he needs for the initial consultation. Our legal intake process includes scheduling appointments using CozyCal, which integrates with Clio. 

Return Client Calls

When Matt is unavailable and clients call for an update on their case, our receptionists return calls. This eliminates the frustrating back and forth of the phone tab for Matt and his clients. 

Follow Up 

When Matt does have an important case update to provide to his clients, he will have his reception team reach out to schedule a time to come into the office to discuss their case. 

 

Virtual Receptionist Service for Law Firms

Legal Academy Trained

All of the virtual receptionists at Back Office Betties go through our Legal Academy and become specialists in Legal terminology and processes.

Stay Organized

With select plans, Betties can set and manage appointments. No need to worry about missing appointments or a scrambled schedule ever again!

Bilingual Receptionists

Do you have clients that speak another language? We guarantee access to our bilingual receptionists for seamless calls with your clients.

Professional and Cheerful

Betties' receptionists will always answer the phone with a smile. Our customer service is unmatched and your clients will always be happy when they come off of a call with us.

You'll Never Miss a Call

Your calls will never go straight to voicemail again! Betties never call in sick so you can be sure that any current or potential clients will speak to a smiling face.

Responsive and Customized

Have certain processes in place? Want us to screen solicitors? Let us know how you want to handle certain calls and we will take care of the rest.

Hire the Best Law Firm Answering Service Today

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