A Virtual Extension of Your Law Firm
Imagine getting 40 hours of your precious time every month, experiencing 90 sweet, silent minutes of uninterrupted casework, or even taking a relaxing lunch break. Back Office Betties’ Virtual Assistant and Virtual Receptionist services are a lifeline for law firms looking to break free from the chains of admin hell.
We recruit, hire, and train legal staff so you don’t have to. Our highly skilled legal superheroes are ready to help with everything from legal intake to marketing, scheduling, and more. And trust us, our team is so charming and professional that your clients will be shocked to learn that your assistants aren’t sitting at your front desk!.
You have many choices when it comes to hiring virtual help — and we guarantee that none of them will care about the success of your law firm as genuinely and enthusiastically as Back Office Betties.
At the tender age of six, Emily LaRusch was already hustling in her neighborhood, putting on BMX bike shows and charging parents for the privilege of watching their little ones risk life and limb. Entrepreneurial spirit? Check.
As a teen, she worked the register at the home of the Big Mac. Her manager, Jorge, was all about customer service, “If you have time to lean, you have time to clean.” Emily thought he ran the place like the Ritz Carlton. She was learning how to serve up those fries with a side of excellence.
In 2014, Emily founded Back Office Betties, a shining beacon of hope for law firms drowning in administrative tasks. She knows that providing top-notch customer service is the key to unlocking a thriving business.
Emily’s team of legally trained Virtual Receptionists and Virtual Assistants become an extension of your law firm. From answering services to case management, Back Office Betties is here to help lawyers bend time to their will.
Why attorneys choose Back Office Betties
We are legal specialized
Our Virtual Receptionist and Virtual Assistant services are designed for small law firms like yours.
You can rest easy knowing your Virtual Receptionists are able to intelligently communicate with your callers regarding sensitive legal issues and your Virtual Assistants are familiar with the inner workings of law firms.
We are 100% US-based
All of our Virtual Legal Assistants and Receptionists are located right here in the United States.
We provide personalized training
We take becoming a true extension of your law firm seriously!
Your new Virtual Receptionists will complete a custom training course all about your law firm before your calls are forwarded to us.
We keep your team small
We keep our Virtual Receptionist teams small—just 8-10 people. Your receptionists will get to know your law firm just as well as in-house employees!
We offer complete customization
We know that what works for one law firm, won’t work for every law firm.
Our dedicated Account Architects have created custom call handling flows for hundreds of small law firms… no two the same!
Our Virtual Receptionists are trained to land you more sales
Back Office Betties Virtual Legal Receptionists are trained in sales – they know exactly how to help your law firm land more clients and overcome objections.
Our pricing is transparent
We believe in transparent pricing.
While it is common practice in the industry to round up calls to the nearest minute, your minutes are never rounded up with Betties. That means if a call lasts for 2 minutes and 45 seconds, we record that call as 2.75 minutes—NOT 3 minutes!
We are a one-stop shop for your law firm
Back Office Betties is proud to offer both Virtual Legal Receptionist and Virtual Legal Assistant services that blend together perfectly.
Everything you need to staff your law firm—all in one place—for less than the cost of an in-house employee.
