Back Office Betties Blog

Top Mistakes Made When Hiring a Legal Receptionist

Avoid Making These Top 3 Mistakes When Hiring Your Law Firm's Receptionist

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Hiring a new receptionist for your law firm can be a daunting…
Evaluating Your Law Firm's Phone Performance

How To Evaluate Your Law Firm's Phone Performance

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  Law firms live and die by the phones. Unfortunately…
Frequently Asked Questions About Back Office Betties

"What Is A Virtual Receptionist?" And Other Frequently Asked Questions

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If you've attempted Googling "What is a virtual receptionist?"…
This Is Why Gifting Might Not Be Working for You (And How to Do it Right)

Gifting as a Law Firm Marketing Strategy

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There’s a lot of talk about the psychology of gifting and how…
How Flat Fee Pricing for Attorneys Could Solve Your Problems

Stop the Billable Hour Insanity

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Are flat fee pricing models the future?   The…
How to Make Lots of Money as an Attorney

3+ Things To Start Doing Now That Will Make Your Law Firm More Money

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“How can I make lots of money as an attorney?” Even if…
Call Flow Blueprints (The Answer You've Been Searching For)

If You Don’t Have One of These, You’re Probably Having a Bad Time With Your Phones

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Sometimes it’s hard to put a finger on what exactly it…
Attorney on Vacation

How Busy Attorneys Take Vacations Without Working The Whole Time

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If you’re anything like the rest of Americans, you could probably…
This Is Why Company Culture Is Such a Big Deal

The Company Culture That Delights Back Office Betties' Clients & Team Members Alike

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At Back Office Betties, we make it known that our company culture…
Don't Let These Mistakes Hinder Your Law Firm's Growth

The Top 5+ Mistakes Attorneys Make In Running Their Practice

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Mistakes are inevitable. Especially for small law firms that…
The Truth Behind Answering Service Myths

Busting 3+ Common Myths About Answering Services

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There are many perpetual answering service myths that could cause…
The Guide to Good First Impressions Answering Phones +Examples

The Guide to 10+ Best Ways to Answer Your Law Firm's Phones

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How do you answer the phones at your law firm? If you’re…