Recently, I had the pleasure of attending a Verne Harnish talk. Verne Harnish is the Founder of the global business network Entrepreneur’s Organization. He is the Venture Columnist for Fortune Magazine, and he’s the author of the bestseller Mastering the Rockefeller Habits. His latest book Scaling Up has also been very successful winning seven major […]

If you are looking for employees who are loyal to your company, strive to meet company goals, take pride in their work, and want to see their organization grow more successful…then you need to understand the influence of job satisfaction. Employees who feel appreciated and tend to be happier are: cared about by management feel […]

Showing your employees that you appreciate them should not just be an item on the agenda but a top priority. Recognizing your employees is crucial because they work hard for you every day.  It can also be beneficial for you, increasing workplace morale thus an increase in productivity. In addition, it builds a loyal team […]

In past blogs we have discussed the perks of automating the intake process, and the perks of hiring a virtual assistant to take over administrative duties.  Combining the two of them can make your process seamless! The beauty of combining these two ideas is they work for virtually any firm, giving you customization and flexibility. […]

If you are not using intake forms for new clients, you should consider re-thinking your intake process. Using a detailed standardized intake form will streamline the process and ensure that important details have not been over looked. If taking intake forms has not been working for you then perhaps your forms need a facelift. Here […]

Constantly looking for ways to improve your law firm is never-ending.  Now more than ever is the time to find an integrated system that can you with your practice management.  Clio Grow is just that – a groundbreaking cloud-based law practice management software program.  This system is designed to streamline day-to-day work of law firms […]

When it comes to marketing, it seems the most unorthodox methods grab the attention of clients the most. That is why you and your firm should explore using video and client workshops to market your services. Lawyering requires excellent interpersonal communication skills, so it only makes sense to use workshops and videos to showcase your […]

If you aren’t familiar with Net Promoter Score (NPS), this powerful and SIMPLE metric is a proven way to gauge client satisfaction, the likelihood of them returning to your law office in their next time of need, and most importantly their potential to refer new clients. By using this fast, 1 question survey, firms quickly […]

If you aren’t familiar with Net Promoter Score (NPS), this powerful and SIMPLE metric is a proven way to gauge client satisfaction, the likelihood of them returning to your law office in their next time of need, and most importantly their potential to refer new clients. By using this fast, 1 question survey, your firm […]

It is no secret that marketing can greatly increase a firm’s clientele base and number of new leads. However, discovering the right marketing strategies for your firm can be challenging. The best way to get your firm out there and be seen is to get creative with your marketing techniques, and to not be afraid […]