When you’ve invested so much time and energy into your business, it’s like having a garden full of rose bushes.  For your roses to flourish, you must give them the love and attention they need so they can grow and bloom.  Your business is like pruning a garden…. sometimes you need to prune the dead […]

As many you have already heard from our social media posts, we are now integration partners with Clio Grow! This integration will further streamline the intake process because new leads will be sent straight to your Clio Grow inbox, further alleviating some of the paperwork formerly required for this task. Why You Should Use Clio […]

Back Office Betties specializes in helping small and single attorney firms, which allows us to provide unmatched services for our clients.  We are proud to announce that we are making your customer experience even better with our NEW Solo Concierge Service! Unlimited Personal Concierge Services Aside from answering phone calls and other duties that commensurate […]

Despite the things you may have heard, it is in fact okay for your firm to be bad at things. There is no such thing as perfection.  However, there is such thing as niche expertise, and that is where you should strive to be. For example, if you are focused on your clientele and you […]

In order to be the obvious choice among your competitors there are a few things to consider.  Many law firms struggle with how to successfully stand out because they are competing with firms that offer the same services.  However, there are many ways you can break the status quo and offer one of a kind […]

When it comes to customer service, who better to learn from than the Greatest Of All Time (GOAT) in customer service!  If you want to improve the customer service of your company, look to imitate brands that offer the customer experience you wish to provide. Whether it be the GOAT of Hospitality Horst Schulz of […]

It’s that time of year again to start planning your New Year’s resolutions – what will 2019 bring? Whether it be to eat healthier, become more active, save money, or read more; we all have things we wish to improve upon. If you participate or not, setting resolutions is a fascinating part of American culture […]

If your firm hasn’t explored these integrations and feel they spend a lot of time with administrative tasks, its time to start making some changes. However, knowing the right integrations to use can be difficult, especially when there are so many different software programs out there.  To help you learn more about legal integrations, below […]

Recently, I had the pleasure of attending a Verne Harnish talk. Verne Harnish is the Founder of the global business network Entrepreneur’s Organization. He is the Venture Columnist for Fortune Magazine, and he’s the author of the bestseller Mastering the Rockefeller Habits. His latest book Scaling Up has also been very successful winning seven major […]

If you are looking for employees who are loyal to your company, strive to meet company goals, take pride in their work, and want to see their organization grow more successful…then you need to understand the influence of job satisfaction. Employees who feel appreciated and tend to be happier are: cared about by management feel […]