Frequently Asked Questions

What's the difference between an answering service and a virtual receptionist service?
What makes Betties different than every other answering or receptionist service?
Do I have to get a new phone number?
What hours are receptionists available?
What happens if I go over my plan minutes?
Where are you located?
How am I alerted to after-hours emergencies?
How much is Back Office Betties virtual receptionist services going to cost me?
Is there an extra fee for scheduling appointments?
How are my calls answered?
How are calls transferred?
Where are my calls transferred to?
Can the receptionists make outbound calls?
Do you offer bilingual receptionist services?
How does Back Office Betties integrate with Lexicata?
What are the terms of a virtual receptionist subscription?
Our office address:7047 East Greenway Parkway, Suite 250, Scottsdale, AZ 85254 | Phone # (800) 958-8591 | Careers | FAQs