REFERRAL OFFER: Tell us who referred you on your sign up form to receive $250 OFF your first month of service!
A True Extension of Your Law Firm
A True Extension of Your Law Firm
Grow your law firm with Virtual Legal Receptionists & Assistants who become a true extension of your business.
Our behind-the-scenes superheroes are experts at WOW-ing your callers, completing client intakes, and managing administrative work – so you can practice the law.
About Back Office Betties:
Back Office Betties’ core purpose is to empower passionate attorneys to find work-life balance while growing their small law firms into thriving businesses.
We understand that in order to make the best impression, anyone representing your law firm needs to be well-versed in the legal industry. That’s why Back Office Betties has specialized our services to fit the needs of busy attorneys like you.
Capture Better Leads
Land More Clients
Eliminate Interruptions
Improve Professional Reputation
Reduce Administrative Burden
Make More Money
Capture Better Leads
Land More Clients
Improve Professional Reputation
Eliminate Interruptions
Reduce Administrative Burden
Make More Money
Our Clients Say It Best:
The Betties are fantastic! We are a very small law firm, and their services have been invaluable. They are always professional and courteous, and our clients tell us that they have no idea the person is not in office until they come to the office for the first time. I cannot recommend them enough!
We have used Back Office Betties for several years now. Their service is outstanding! They take the important information we need to respond back to people who have called our law firm when we are unavailable. Their staff is extremely friendly and always a pleasure to speak to.
I've really enjoyed working with Back Office Betties. They've done wonders in helping my small law firm, and I regularly receive compliments from my clients on their customer service.
I LOVE Back Office Betties! As a solo-practitioner, my time is so so valuable. I love that I never worry about whether my phone is answered. I also felt it was important that all of my clients speak to a live person when they call, which happens with Betties. The receptionists are exceptionally friendly, thorough, and professional. I also really love how innovative and client-focused the company is. I have used quite a few other answering services, and this is my favorite.
You Have Questions, We Have Answers
To put it simply, answering services tend to be more cut and dry while virtual receptionists take on a more personable and professional role. At Betties, we become a true extension of your law firm by providing your callers with a knowledgeable and friendly voice on the other end of the line.
Nope! You can keep your number! We will provide you with a phone number to forward your calls to. You choose when and for how long you want calls to be routed to Betties receptionists.
Monday – Friday, 5:00 am – 5:00 pm PST. After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check voicemail for you each morning and return those calls, we’re happy to do so!
Yep! We have a team of bilingual Spanish-speaking virtual receptionists.
To start, we only serve attorneys like you! In doing so, we’ve been able to specialize our services and features meet the needs of attorneys and small law firms.
We ensure that every receptionist goes through Betties Legal Academy, as well as customer service and sales trainings, to provide your callers with the best experience possible. Additionally, we are the only legal receptionist service to provide flat-rate unlimited call handling.
We keep our receptionist teams small so that they are able to really get to know your firm. You’ll have between 8-10 virtual receptionists answering your calls. They’ll become an extension of your law firm by getting to know what you like and dislike, as well as specifics about your firm.
Absolutely! Your Betties receptionists are happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.
Your call scripting and preferences are completely customizable! We will work with you to develop the perfect call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.
Our Account Architects have created hundreds or custom call flow blueprints for small law firms – no two the same!
