Virtual Legal Assistants Designed for Law Firms
Maximize your return on staffing investment and get back to what you love. No recruiting necessary!
Tell us what you need
Share the tasks you'd love to hand off and the qualities you want to see in your assistant.
Get your perfect match
We'll handpick a vetted, experienced Virtual Legal Assistant who matches your requirements.
Take back your time
Start delegating! Your new VA gets to work, and you get back to growing your practice. It's that easy!
Delegate the dull stuff
Let our Virtual Legal Assistants and Virtual Paralegals tackle everything you'd have an in-house employee do for you.
Inbox management
Organizing and decluttering, reading and responding, categorizing and updating, etc.
CRM management
Updating clients or case statuses, adding contacts, and uploading documents to your CRM or Practice Management Software.
Sales outreach
Following up with leads via phone, email, direct message, etc.
Lead qualification
Determining if new leads have a case that falls into your practice area(s).
Calendar management
Scheduling, rescheduling, canceling, and monitoring your appointments.
Detailed client intakes
Completing long-form intakes with your new clients.
Document drafting & prep
Drafting documents, filling out templates, compiling information, etc.
Client billing & AP/AR
Following up with clients, collecting payments, making payments, and invoicing.
Project & office management
Overseeing special projects and staying on top of general office operations.
Discover your legal support dream team
Whatever you need help with, we have a Virtual Legal Assistant for you. Our VAs have experience working in law firms across all practice areas, and many are even certified paralegals.
Results that matter
Get the legal-specialized staffing solution that attorneys trust for a fraction of the $$$ you'd spend on an in-house team.
average time reclaimed
each month
average monthly revenue
increase for VA clients
average return on
investment
Trusted by hundreds of small law firms
Discover why attorneys trust Back Office Betties Virtual Recepionists and Virtual Assistants to support their law firms with A+ customer service.
The Betties are fantastic! We are a very small law firm, and their services have been invaluable. They are always professional and courteous, and our clients tell us that they have no idea the person is not in office until they come to the office for the first time. I cannot recommend them enough!
April DeLuca
Magic City Law
We absolutely love Back Office Betties. They are are great phone service tailored to lawyers and law firms of all sizes. They offer high quality service without the need to train anyone.
Rolanzo White
White & Ng, LLC
The Betties are kind and courteous to each and every caller. They provide individualized attention and respond to calls in a manner that does not give away that they are an answering service. I feel like each Bettie knows my business and is able to respond to callers in an informed manner. Highly recommend.
Monica Burneikis
Burneikis Law
I love the Betties!!! They have really been beneficial to streamlining our office processes. I cannot recommend them enough! They are super dependable. If you are looking for an answering serice, look no further.
Emily C. Robbins
Law Office of M. Erin Wilkins
We have used Back Office Betties for several years now. Their service is outstanding! They take the important information we need to respond back to people who have called our law firm when we are unavailable. Their staff is extremely friendly and always a pleasure to speak to.
Rachel Rosenblum
Loose Law Group
Back Office Betties has saved my sanity! As a lawyer, it was a huge distraction taking calls while trying to work. Customer service is responsive and friendly. I'm impressed by the professionalism of each receptionist I've dealt with.
Allison Chopra
Allison Chopra Law
I've really enjoyed working with Back Office Betties. They've done wonders in helping my small law firm, and I regularly receive compliments from my clients on their customer service.
Rebecca Easton
Easton Law, PLLC
You have questions, we have answers
How many Virtual Legal Assistants will I have?
Most commonly, 1. However, the more, the merrier!
We’ll match you with the Virtual Legal Assistant who is most qualified for your needs. If you have a diverse range of needs or want more than a full-time assistant, we will happily match you with however many assistants you require.
Where are Back Office Betties' Virtual Legal Assistants located?
100% of Back Office Betties’ Virtual Legal Assistants and Receptionists are located in the United States.
What hours will my Virtual Legal Assistant be available?
Back Office Betties’ Virtual Legal Assistants are typically available during normal business hours.
If you need your VA to attend regularly scheduled meetings or other recurring events, let us know when signing up so we can match you with someone who has availability during those times.
How often will I communicate with my Virtual Legal Assistant?
It’s up to you. But it’s important to establish your communication expectations from the start.
We require our Virtual Legal Assistants to respond to tasks and correspondence within 1 business day. If you need a quicker turnaround, let us know when signing up. We will communicate your expectations to ensure you’re matched with the optimal VA for your law firm!
Regular check-in meetings can be scheduled between you and your VA if you’d like to go over weekly plans and goals, but you can reach out to your Virtual Legal Assistant at any time.
How quickly will my Virtual Legal Assistant complete tasks?
Completion time is dependent on the task and your Virtual Legal Assistant’s workload.
We require our VAs to respond to tasks and correspondence within 1 business day.
Keep in mind, our freelance VAs are independent business owners and masters of juggling a variety of tasks and clients. Most of our VAs will have more than one client to consider, so expressing project deadlines and your desired turnaround time is essential.
What if I don't like my Virtual Legal Assistant?
No worries!
Back Office Betties’ proprietary VA matching service ensures that you’ll be matched with a Virtual Legal Assistant who understands your terminology, has experience with the work you need to be done, and is available during the hours you need them.
However, if it isn’t working out for any reason, we’ll happily match you with a new Virtual Legal Assistant at no additional charge.
You’ll never be understaffed again.
What's next after I sign up?
You’ll be matched with your perfect Virtual Legal Assistant within 5 business days after submitting your setup form.
Your new VA will be in touch with you to schedule a free 30-minute meeting to go over your goals, tasks, and to get the ball rolling!
