Virtual Legal Receptionists for Law Firms

Say goodbye to phone stress and eliminate interruptions for good.

Legal answering service for law firms

Custom setup

Your call handling is custom-created to achieve your law firm’s goals. Our Account Architects create hundreds of call handing flows for small law firms—no two the same.

Legal specialized

Rest easy knowing your virtual receptionists are able to confidently and professionally communicate with your callers regarding sensitive legal issues. 

Sales trained

Land more new clients with sales trained virtual receptionists who know exactly how to overcome objections and secure sales for your law firm.

Happy clients

No more frustrated voicemails—your clients are met with the friendly voice of a live, de-escalation-trained virtual receptionist every time they call.

Growth support

Your needs change as your law firm grows. Your client service representative works with you to ensure our services are always benefitting your firm.

Quality guaranteed

Quality assurance testing is performed continuously to ensure custom call handling instructions are followed and callers are WOW-ed.

Virtual Legal Receptionist Subscription Plans

After your free trial, we’ll help you choose the best plan to fit your firm’s needs so you can sit back and enjoy your newfound time while we WOW your callers and eliminate your interruptions for good.

Not sure which plan is for you? Start your free trial and we will recommend the best plan for you based on your usage.

Hear us in action:

Experience what your potential new clients will hear when they call your law firm.

How it works:

Start your free trial

Start your Virtual Legal Receptionist services by signing up for a free trial.

Perfect your call handling

We’ll get to know you and your law firm, including your call handling preferences and goals.

Select your plan

We’ll recommend the best plan for your law firm moving forward based on your usage during your free trial.

You have questions, we have answers

In Short:

Betties’ Virtual Legal Receptionists answer your inbound calls and handle them just like an in-house receptionist: qualifying leads, scheduling appointments, processing payments, taking messages, and more. In fact, no one will even know they aren’t sitting in your office!

Betties’ Virtual Legal Assistants are highly skilled, hand-selected virtual assistants who can help you with anything you need from document management to client billing, translation services, website management, CRM management, and more.

Not sure what you need? Schedule a free call with our Growth Solutions Strategist here.

Nope! You can keep your number! We will provide you with a phone number to forward your calls to. You choose when and for how long you want your calls to be routed to your new team of Virtual Legal Receptionists.


However, if you need a phone number, we are happy to provide you with a phone number in your area code or the area code of your choice (depending on availability) at no cost!

You are welcome to provide this number directly to your clients and publish it on your website and anywhere else you choose.

Monday – Friday, 5:00 am – 5:00 pm PST.

After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check voicemail for you each morning and return those calls, we’re happy to do so!


We have a team of bilingual Spanish-speaking Virtual Legal Receptionists and Virtual Legal Assistants at no additional cost.

To start, we only serve attorneys like you! In doing so, we’ve been able to specialize our services and features to meet the needs of attorneys and small law firms. 

Plus, Back Office Betties is a one-stop shop for your law firm! In addition to our Virtual Receptionist Services, we also offer Virtual Legal Assistant services. Our skilled Virtual Legal Assistants are ready to help with everything from legal intake to marketing, bookkeeping, document prep, and more. 

Learn more about what makes Back Office Betties special here.

We keep your receptionist team small so that they are able to really get to know your law firm.

You’ll have between 8-10 Virtual Legal Receptionists answering your calls. They’ll become an extension of your law firm by getting to know what you like and dislike, as well as specifics about your firm.

Absolutely! Your Betties receptionists are happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.

Your call scripting and preferences are completely customizable! We will work with you to develop the perfect call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.

Every law firm is different. Every case type is different. We are happy to complete custom intakes for each and every case type your law firm handles.

Our Account Architects have created hundreds of custom call flow blueprints for small law firms – no two the same!

Our clients say it best:

Have more questions?

We have more answers.

Back Office Betties Virtual Legal Receptionists and Assistants

Don't see a plan that works for your law firm?

Reach out to us! We’re happy to create custom plans when needed.

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Take Your Small Law Firm to the Next Level

Take Your Law Firm to the Next Level

Subscribe to BettieGram

Our newsletter shares expert advice & practical articles to elevate your law firm’s success.

BettieGram Newsletter Snippit
Take Your Small Law Firm to the Next Level

Take Your Law Firm to the Next Level

Subscribe to BettieGram

Our newsletter shares expert advice & practical articles to elevate your law firm’s success.