Virtual Reception Services made exclusively for law firms.

“Back Office Betties answered my phone while I was on vacation. Not only did the messages get to me in a timely fashion, my clients were very impressed with my “new” professionalism. In other words, I wasn’t multi-tasking, eating, or silencing my dog while on the phone with them. I highly recommend Back Office Betties.”

CINDY

Surrogacy Law

You would be surprised how many people don’t know the difference between a traditional and gestational surrogate. When a potential client calls and says they need a donor agreement, an untrained virtual receptionist would likely not have a clue what that means.

This is where Betties comes in. Our answering services are made for lawyers! We require a basic legal skills test is passed in order to qualify for an interview. Once hired, our virtual receptionists go through Betties Legal University where they deepen their legal secretary knowledge before ever taking a call.

We’ve answered phones for Surrogate Attorney, Karen since 2015. When her phones ring, we are fully trained on all of the surrogacy law lingo that will come up so that we can confidently assure clients that they have reached a firm that understands their needs.

Betties Supports Karen’s Firm by:

Screen Solicitors

We screen calls for Karen and weed out solicitors so that the only people interrupting her day are those she actually wishes to speak with.

Client Intake

All new clients are taken through a legal intake process so that the first time Karen speaks with them, she already has a clear understanding of their needs.

Integration

Karen uses Clio Grow.  With a direct integration, we make sure that after scheduling a new client, the lead information is sent to her Clio Grow mailbox so she can instantly create a new lead. Talk about a painless process!

Virtual Receptionist Service for Law Firms

Legal Academy Trained

All of the virtual receptionists at Back Office Betties go through our Legal Academy and become specialists in Legal terminology and processes.

Professional and Cheerful

Betties’ receptionists will always answer the phone with a smile. Our customer service is unmatched and your clients will always be happy when they come off of a call with us.

Stay Organized

With select plans, Betties can set and manage appointments. No need to worry about missing appointments or a scrambled schedule ever again!

You’ll Never Miss a Call

Your calls will never go straight to voicemail again! Betties never call in sick so you can be sure that any current or potential clients will speak to a smiling face.

Bilingual Receptionists

Do you have clients that speak another language? We guarantee access to our bilingual receptionists for seamless calls with your clients.

Responsive and Customized

Have certain processes in place? Want us to screen solicitors? Let us know how you want to handle certain calls and we will take care of the rest.

Hire the Best Law Firm Answering Service Today!

Back Office Betties is ready to offer you a 7 day FREE trial today.

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