Our 10 Laws
We always follow our 10 laws of effective legal phone calls, including:
- Know your USP – What is your firms unique selling proposition?
- No auto attendants – Let’s face it, nothing is worse than being greeted by a robot on the other end of the line. Show your clients and prospects that you care about them by having a real receptionist pick up the phone.
- Connection – If you’re in a rush to put down the phone, your clients will notice. We focus on creating connection while conducting intakes.