Get the help you need now—no recruiting necessary
Assess your needs
You tell us the work you want to take off your plate and the skills and qualities you're looking for in a Virtual Legal Assistant
Match with your perfect assistant
We custom-match you with the perfect Virtual Legal Assistant who has the skills and expertise you need.
Take back your time!
You delegate your pesky admin tasks to your new Virtual Legal Assistant—freeing up your time to focus on what matters. It's that easy!
PRICING
Monthly plans made to meet your needs
Select the plan that works best for you, and we'll match you with the perfect Virtual Legal Assistant to become a true extension of your law firm.
Have questions? Need a bigger plan?
20 Hours
$
960
per month
Up to 20 hours
$48 per additional hour
Proprietary VA matching service
5% Discount on Virtual Receptionist services
40 Hours
$
1,800
per month
Up to 40 hours
$45 per additional hour
Proprietary VA matching service
5% Discount on Virtual Receptionist services
MOST POPULAR!
60 Hours
$
2,520
per month
Up to 60 hours
$42 per additional hour
Proprietary VA matching service
10% Discount on Virtual Receptionist services
EXAMPLE TASKS
Take pesky admin work off your plate
Our Virtual Legal Assistants and Paralegals can tackle anything you'd have an in-house employee do for you.
Inbox management
Organizing and decluttering, reading and responding, categorizing and updating, etc.
CRM management
Updating clients or case statuses, adding contacts, and uploading documents to your CRM or Practice Management Software.
Sales outreach
Following up with leads via phone, email, direct message, etc.
Lead qualification
Determining if new leads have a case that falls into your practice area(s).
Calendar management
Scheduling, rescheduling, canceling, and monitoring your appointments.
Detailed client intakes
Completing long-form intakes with your new clients.
Document drafting & prep
Drafting documents, filling out templates, compiling information, etc.
Client billing & AP/AR
Following up with clients, collecting payments, making payments, and invoicing.
Project & office management
Overseeing special projects and staying on top of general office operations.
Client communications
Reaching out to clients on your behalf and responding to clients who contact your law firm.
Appointment reminders
Calling and/or messaging your appointments to remind and confirm in advance.
Translation services
Translating written documents or messages and real-time translation for meetings or phone calls.
Case management
Organizing documents, communications, timelines, and related files for each case.
Fact-checking & proofreading
Reviewing documents for grammatical or formatting errors and fact-checking for accuracy.
Legal research
Researching current and past legal cases to collect and compile relevant information.
VIRTUAL LEGAL ASSISTANTS
Meet Betties' Virtual Legal Assistants
Whatever you need help with, we have a Virtual Legal Assistant for you. Our VAs have experience working for law firms across all practice areas and many are even certified paralegals.
Princess Acres
Virtual Paralegal
Princess Acres
Virtual Paralegal
Education:
- Associates of Science in Paralegal Studies – Mac Cormac College
Certifications:
- Certified Paralegal (CP)
- Notary Public Certification
Practice Area Experience:
- Civil Rights Law
- Consumer Protection Law
- Contract Law
- Corporate Law
- Criminal Law
- Employment & Labor law
- Entertainment Law
- Family Law
States with Legal Experience:
- Arizona
- Colorado
- Illinois
- Indiana
- Nevada
- New York
Software Experience:
- Ariba
- Concordance
- DocuSign
- EOS
- Filevine
- Google Workspace (Docs, Gmail, Meet, Sheets)
- HotDocs
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- Ninety
- QuickBooks
- Salesforce
- Slack
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Case Management
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Legal Research
- Project & Office Management
Professional Background:
Princess boasts an impressive professional journey, serving as a paralegal since 2018 and building a strong administrative foundation with roles as an administrative assistant and receptionist since 1999. With decades of experience in legal and administrative support, she is well-equipped to seamlessly handle the day-to-day needs of small law firms, ensuring efficiency and professionalism at every turn.
Personal Details:
When she’s not delivering top-notch support to law firms, Princess loves to indulge her passion for cooking and exploring new flavors. As a former restaurant owner, she’s no stranger to creating memorable meals and savoring culinary adventures. Her love of travel fuels her curiosity to see new places and, of course, try new cuisines along the way. Whether she’s whipping up a feast, exploring the world, or spending quality time with family and friends, Princess brings her warmth and zest for life to everything she does.
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Shontay Anderson
Virtual Legal Assistant
Shontay Anderson
Virtual Legal Assistant
Education:
- Bachelor’s Degree in Criminal Justice – Utah Tech University
Practice Area Experience:
- Criminal Law
- Probate & Estate Planning Law
- Small Claims Law
States with Legal Experience:
- Massachusetts
- Utah
Software Experience:
- Adobe Acrobat
- Clio
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- PracticePanther
- Slack
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Client Communication
- CRM Management
- Fact-Checking & Proofreading
- Inbox Management
- Legal Research
- Project & Office Management
Professional Background:
Shontay’s passion for the legal field ignited in high school, fueled by an unforgettable mock trial and a little inspiration from Legally Blonde. She began her career at the Washington County Justice Court, gaining hands-on experience in court operations and small claims management. Seeking a healthier work-life balance after starting a family, Shontay joined Back Office Betties, where she thrives in a supportive environment. With expertise in scheduling, calendar management, document drafting, and client support, Shontay is dedicated to easing the administrative load for small law firms so they can focus on what matters most.
Personal Details:
Shontay’s fascination with true crime and psychology fuels her curiosity about human behavior and the justice system. She’s traveled to all 50 states, finds solace in rainy days, and even enjoys Court Cam as a favorite pastime. Known for making others feel valued, Shontay’s determination shines through her accomplishments, including being named MVP in both Drill Team and Cross Country during high school. Her resilience and passion for understanding what drives people enrich her personal and professional interactions, making her a compassionate and insightful team member.
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Stacy Barker
Virtual Paralegal
Stacy Barker
Virtual Paralegal
Education:
- Associates in Applied Science (Paralegal) – Austin Community College
Certifications:
- Advanced Certified Paralegal (ACP)
- Certified Paralegal (CP)
- Notary Public Certification
Practice Area Experience:
- Construction Law
- Elder Law
- Employment and Labor Law
- Insurance Law
- Personal Injury Law
- Probate and Estate Planning Law
- Product Liability Law
- Real Estate Law
States with Legal Experience:
- Oklahoma
- Texas
Software Experience:
- Clio
- LexisNexis
- Westlaw
- DocuSign
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Slack
- Zoom
- QuickBooks
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- CRM Management
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Legal Research
- Project & Office Management
Professional Background:
Stacy brings 16 years of experience as a legal assistant and paralegal, with nearly half of her career spent in virtual or hybrid roles. Her diverse background includes business litigation, real estate, personal injury, adoption, estate planning, and probate, allowing her to build a versatile and well-rounded skill set.
A graduate of Austin Community College with an Associate of Applied Science in Paralegal Studies, Stacy combines her formal education and hands-on experience to deliver confident and reliable support to attorneys and clients alike.
Personal Details:
In her free time, Stacy enjoys reading, watching movies, exercising, and spending quality time with her family. She values balancing work with activities that bring relaxation and joy to her personal life.
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Solange Bello
Bilingual Virtual Legal Assistant
Solange Bello
Bilingual Virtual Legal Assistant — English/Spanish
Software Experience:
- Adobe Acrobat
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Mac compatible
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
Slack - Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
- Translation Services
Professional Background:
Solange is a seasoned administrative professional with over five years of experience in corporate support and project coordination. Her expertise lies in streamlining processes, managing multiple priorities, and delivering exceptional customer service. Whether she’s handling invoices or coordinating logistics, Solange ensures every task is completed with precision and efficiency. Always eager to learn and grow, she brings a detail-oriented mindset and a passion for creating seamless operations to every challenge she tackles.
Personal Details:
Solange is a Miami-based bookworm, proud new mom, and coffee connoisseur who loves discovering the best local coffee spots. When she’s not diving into a great read or exploring the arts, she cherishes quality time with her family, drawing inspiration from the love and creativity that surround her. From savoring lattes to celebrating life’s little joys, Solange finds beauty in every moment.
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Yeri Carmona
Bilingual Virtual Legal Assistant
Yeri Carmona
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Associates (Paralegal) – El Centro College – Dallas College
Certifications:
- Clio Online Course Certification
- Notary Public Certification
Practice Area Experience:
- Bankruptcy Law
- Consumer Protection Law
- Family Law
- Personal Injury Law
- Probate and Estate Planning Law
- Real Estate Law
States with Legal Experience:
- Arizona
- California
- Colorado
- Florida
- Georgia
- Illinois
- Nevada
- New Mexico
- New York
- Ohio
- Oklahoma
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- iManage
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Westlaw
- Zoho
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Inbox Management
- Lead Qualification
- Translation Services
Professional Background:
Yeri began her career in banking operations at a major national bank, starting as a customer service representative while pursuing her paralegal education. Her dedication quickly led her into legal operations, where she gained valuable experience across various practice areas, including bankruptcy law, consumer protection, family law, probate and estate planning, and real estate law. Yeri’s diverse background makes her a skilled and adaptable professional, ready to support small law firms with expertise and efficiency.
Personal Details:
Yeri is a nature enthusiast, foodie, and devoted family person who cherishes quality time with loved ones. Always eager to explore new interests, she’s currently diving into astrophotography, capturing the beauty of the night sky. Whether she’s outdoors, trying new cuisines, or picking up a fresh hobby, Yeri brings curiosity and joy to everything she does.
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Maegan Clyburn
Virtual Legal Assistant
Maegan Clyburn
Virtual Legal Assistant
Education:
- Bachelor of Science: Legal Support and Services – Purdue University
- Master of Science: Legal Studies – Purdue University
Certifications:
- Notary Public Certification
Practice Area Experience:
- Criminal Law
- Family Law
- Personal Injury Law
- Probate and Estate Planning Law
- Social Security Law
States with Legal Experience:
- Pennsylvania
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Inbox Management
- Lead Qualification
- Legal Research
Professional Background:
Maegan began her legal career nine years ago as a legal secretary at one of her city’s leading personal injury firms. Driven to expand her expertise, she pursued her education at Purdue University, earning a Bachelor of Science in Legal Support and Services and a Master of Science in Legal Studies. Her dedication and academic achievements have shaped her into a highly skilled and knowledgeable legal professional.
Personal Details:
For Maegan, the most wonderful time of the year is football season—Go Steelers! A seasoned fantasy football player, she loves cheering on her team and enjoying the excitement of the game. Outside of football, Maegan enjoys traveling to tropical destinations, exploring new restaurants, binge-watching her favorite shows, and baking sweet treats with her beloved grandchildren (much to their parents’ dismay—smile!).
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Yesica Cruz
Bilingual Virtual Legal Assistant
Yesica Cruz
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Associate of Arts Degree – Lone Star College
Certifications:
- Business Operations Certificate
- Notary Public Certification
Practice Area Experience:
- Family Law
- Immigration law
- Personal Injury Law
States with Legal Experience:
- Texas
Software Experience:
- Adobe Acrobat
- CasePeer
- DocuSign
- Family Law
- Filevine
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Immigration Law
- LexisNexis
- Litify
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- Needles
- Ninety
- Personal Injury Law
- Slack
- Time Matters
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Translation Services
Professional Background:
Yesica has six years of experience in immigration, family, and personal injury law, working alongside attorneys in Texas. Starting as a phone operator in 2018, she advanced through roles in reception, billing, case management, litigation, and paralegal work. Bilingual in English and Spanish and certified as a Texas Notary, Yesica excels in client communication and comprehensive legal support. She brings a passion for investigation and drafting, along with a deep understanding of law firm operations, to ensure efficient and accurate case management. Dedicated to helping clients through challenging times, Yesica is committed to delivering compassionate, top-tier support.
Personal Details:
Outside of work, Yesica treasures time with her husband and their energetic 3-year-old son. Together, they love exploring parks, museums, and kid-friendly adventures around town. When she’s not on the go, Yesica channels her creativity into planning party decorations and refreshing her home with new interior designs—a passion that keeps her inspired and energized.
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Karisha Dauphine
Virtual Legal Assistant
Karisha Dauphine
Virtual Legal Assistant
Education:
- Criminal Justice/Psychology – Blinn College
- Certification as Executive Legal Administrative Assistant – Capitol City Careers
- Business Administration – Austin Community College
Certifications:
- Certified Legal Assistant
Practice Area Experience:
- Corporate Law
- Mergers & Acquisitions
- Securities Law
States with Legal Experience:
- Arizona
- Florida
- Indiana
- Texas
Software Experience:
- Adobe Acrobat
- BoardVantage
- Clio
- DocuSign
- DropBox
- Elite Prebill
- FileSurf Filing System
- Gavel Form Document System
- Google Workspace (Docs, Gmail, Meet, Sheets)
- iManage
- Lawmatics
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Salesforce
- Slack
- Smokeball
- StockTrack Shareholder Management
- Tiller HQ Financial
- Trello or Asana
- Westlaw
- WorkDay HR
- WorkShare
- Zoho Software Suite
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
- Project & Office Management
Professional Background:
Karisha brings over two decades of legal expertise to the table, including 14 years as an in-house Legal Executive Assistant at an investment management firm and 8 years as a Legal Secretary at a global law firm. Her extensive experience and dedication make her a trusted professional in delivering top-tier legal and administrative support.
Personal Details:
Karisha thrives on tackling challenging projects that demand precision and focus, living by the motto: “The greater the obstacle, the more glory in overcoming it.” – Molière. A passionate book lover and avid traveler, she enjoys exploring new destinations and creating memories with her family, dogs, bird, and bearded dragon. In her free time, Karisha also gives back to her community by volunteering at the school library, combining her love for books with her commitment to making a difference.
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Shonda Davis
Virtual Legal Assistant
Shonda Davis
Virtual Legal Assistant
Education:
- Business Analytics – University of Phoenix
Certifications:
- Digital Marketing Certification
- Notary Public Certification
Practice Area Experience:
- Corporate Law
- Entertainment Law
States with Legal Experience:
- Florida
- Georgia
- Louisiana
- New York
- South Carolina
Software Experience:
- Adobe Acrobat
- AI systems and tools
- Clio
- DocuSign
- Go High Level
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- Ninety
- Salesforce
- Slack
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
- Sales Outreach
Professional Background:
Shonda N. Davis brings a dynamic career spanning multiple business domains, with expertise in digital marketing, public relations, and business management. With a strong foundation in business administration and marketing from the University of Miami, Shonda has excelled in roles across non-profit management, media relations, and client account management.
Currently serving as a Client Account Executive at The Good Group Company, she leverages her skills in strategic communications, market research, and digital advertising. Shonda’s adaptability to emerging technologies, including AI automation and advanced digital platforms, underscores her innovative approach to business growth and client success. Her career reflects a commitment to evolving with technology and delivering impactful solutions in every role.
Personal Details:
Shonda brings over 20 years of administrative expertise, specializing in public relations, marketing, branding, and project management. Named a Top 30 Under 35 Young Professional in 2019 for her community service and leadership on award-winning projects, she thrives in creative spaces where vision meets detail. Now based in Georgia, Shonda is a proud mom to three sons, balancing her professional excellence with her dedication to family. Guided by faith, hard work, and perseverance, she continues to deliver impactful support as a virtual assistant while pursuing her passion for art and design.
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Mikalanne Finn
Virtual Paralegal
Mikalanne Finn
Virtual Paralegal
Education:
- Paralegal Studies Degree – University of Montana
Practice Area Experience:
- Construction Law
- Criminal Law
- Employment and Labor Law
- Family Law
- General Civil Litigation
- Insurance Law
- Lemon Law
- Personal Injury Law
- Probate and Estate Planning Law
- Real Estate Law
States with Legal Experience:
- Kentucky
- Montana
- Ohio
- Texas
- Washington
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- EOS
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
MyCase - PCLaw
- PracticePanther
- Slack
- Time Matters
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Document Drafting & Prep
- Inbox Management
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
Professional Background:
Mikalanne earned her paralegal degree in 2009 and has been immersed in the legal field ever since. Passionate about the law, she excels at applying her knowledge to support law firms effectively. With a deep love for process and procedure development, Mikalanne brings a structured and detail-oriented approach to every task, ensuring smooth and efficient operations.
Personal Details:
Mikalanne is happily married and a proud dog mom to two pups. She enjoys spending time with family, attending football games, and getting out to hike. Originally from Montana, she loves embracing the traditional activities her home state has to offer.
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Geri-Ann Fowler
Bilingual Virtual Legal Assistant
Geri-Ann Fowler
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Associate of Applied Science – San Jacinto College
Certifications:
- Notary Public Certification
Practice Area Experience:
- Bankruptcy Law
- Criminal Law
- Personal Injury Law
- Probate and Estate Planning Law
States with Legal Experience:
- California
- New York
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
Professional Background:
Geri-Ann is a dedicated and experienced paralegal with over five years of expertise in real estate, civil litigation, personal injury, probate and estate planning, and bankruptcy. An honors graduate with an Associate of Applied Science in Paralegal Studies, she brings a high level of skill and professionalism to her work. Fluent in both English and Spanish, Geri-Ann excels in supporting diverse clients and handling complex legal matters. Her strengths include legal research, document preparation, and case management, making her an invaluable asset to attorneys and their teams.
Personal Details:
Outside of work, Geri-Ann loves spending time outdoors, diving into a good book, and staying active in her church community. Her passion for service and commitment to continuous learning guide both her personal and professional life.
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Maureen Fuentes
Bilingual Virtual Legal Assistant
Maureen Fuentes
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- BA International Relations – University of Guatemala
Practice Area Experience:
- Immigration Law
- Personal Injury Law
- Worker’s Compensation Law
States with Legal Experience:
- California
- New York
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Salesforce
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Document Drafting & Prep
- Inbox Management
- Lead Qualification
- Project & Office Management
Professional Background:
Maureen began her career as a legal assistant at the Guatemalan Consulate in Dallas, TX, where she gained valuable experience in case preparation, document management, and client communication. She later transitioned to a litigation-focused law firm, further refining her skills and deepening her passion for supporting clients and attorneys in complex cases. Bilingual in English and Spanish, Maureen is dedicated to bridging communication gaps and providing exceptional support in diverse legal environments.
Personal Details:
Maureen is a bilingual professional with a passion for travel and connecting with people from diverse backgrounds. She finds joy in exploring new places and immersing herself in different cultures, believing that each experience broadens her perspective and enriches her life. For Maureen, the best part of traveling is meeting new people and learning about their unique stories and customs.
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Taylor Gajan
Virtual Legal Assistant
Taylor Gajan
Virtual Legal Assistant
Education:
- Social Work – Texas State University
Practice Area Experience:
- Criminal Law
- Family Law
- Probate and Estate Planning Law
States with Legal Experience:
- Texas
Software Experience:
- Adobe Acrobat
- Bamboo
- Clio
- Concur
- Dialpad
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Keap
- Mac compatible
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- QuickBooks
- Ramp
- Salesforce
- Slack
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Inbox Management
- Lead Qualification
- Marketing – Updating firm’s Social Media, Linked In and/or Website
Professional Background:
Taylor is a licensed social worker from Texas with a passion for making a meaningful impact. A graduate of Texas State University, she specializes in Trust-Based Relational Intervention (TBRI), offering compassionate support to individuals affected by trauma.
With extensive experience in family law, including foster care and adoption cases, Taylor brings empathy and understanding to her work, ensuring clients feel supported during challenging times. Her strong organizational skills and attention to detail allow her to expertly manage every aspect of a case. Taylor is also dedicated to serving marginalized communities, with experience assisting undocumented immigrants facing abuse and exploitation.
Personal Details:
Off-duty, Taylor enjoys spending time with her growing family and indulging in shared interests with her husband and children, from exploring new places to friendly board game competitions. She has three children, the youngest being their newly adopted son from Taiwan.
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Xanathy Gonzalez
Bilingual Virtual Legal Assistant
Xanathy Gonzalez
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Associate in Arts – Broward College
- Bachelor of Science (Criminology) – Florida State University
Certifications:
- Notary Public Certification
Practice Area Experience:
- Criminal Law
- Insurance Law
- Personal Injury Law
States with Legal Experience:
- Florida
Software Experience:
- AbacusLaw
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- MyCase
- Slack
- Time Matters
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
Professional Background:
Xanathy, with a Bachelor of Science in Criminology, brings over nine years of legal assistant experience in criminal defense, homeowners insurance claims, personal injury, and civil litigation. She excels in client intake, document drafting, case management, e-filing, and scheduling, ensuring cases are handled efficiently.
Fluent in English and Spanish, Xanathy communicates effectively with clients, opposing counsel, and courts. Her expertise in managing discovery and preparing for depositions, mediations, and hearings makes her an organized and indispensable asset to any legal team.
Personal Details:
Outside of work, Xanathy enjoys reading, dancing salsa, and making memories with her loved ones. These hobbies provide a refreshing balance to her professional life and allow her to unwind and connect with friends and family. Her enthusiasm for learning new dance moves and exploring different genres of literature reflects her vibrant personality and zest for life.
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Isabella Gonzalez
Bilingual Virtual Legal Assistant
Isabella Gonzalez
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Associate Degree in Social Science – Cuyamaca College
- Bachelor’s Degree in Philosophy – University of Las Vegas Nevada
Certifications:
- Digital Marketing Certification
Practice Area Experience:
- Criminal Law
- Education Law
- Elder Law
- Employment and Labor Law
- Probate and Estate Planning Law
- Real Estate Law
- Sexual Abuse
States with Legal Experience:
- California
- Michigan
- New York
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Ninety
- Rocket Matter
- Slack
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Document Drafting & Prep
- Inbox Management
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
Professional Background:
Isabella is a dedicated paralegal with a lifelong passion for law and extensive experience across diverse legal fields, including employment law, sexual abuse cases, school negligence, estate planning, probate, and criminal law. Her career spans work with both small practices and multibillion-dollar law firms, giving her the adaptability and insight needed to provide exceptional client support. Aspiring to become an attorney, Isabella brings dedication and expertise to every legal challenge she undertakes.
Personal Details:
Originally from San Diego, California, Isabella now calls Las Vegas, Nevada, home, where she lives with her playful Shiba Inu and sweet tabby cat. She enjoys staying active through good food and exercise and has a passion for cooking, baking, and playing the piano. Volunteering at her church and finding joy in all things music are central to her life, reflecting her love for creativity and community.
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Desirée Guerrero
Virtual Legal Assistant
Desirée Guerrero
Virtual Legal Assistant
Certifications:
- Notary Public Certification
Practice Area Experience:
- Corporate Law
- Elder Law
- Probate and Estate Planning
States with Legal Experience:
- Arizona
Software Experience:
- AbacusLaw
- Adobe Acrobat
- Canva
- DocuSign
- Dropbox
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Mac compatible
- Mailchimp
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- Notion
- QuickBooks
- Slack
- Trello or Asana
- Wix
- Zoom
Top Skills:
- CRM Management
- Inbox Management
- Calendar Management
- Project & Office Management
- Client Communication
- Appointment Reminders
- Case Management
- Fact-Checking & Proofreading
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
Professional Background:
Desirée has over four years of experience in trust administration, probate, compliance, entity management, and nonprofit law. With a background in marketing and media, she brings a creative touch to her strong organizational and legal skills.
Skilled in calendar management, client communications, and case organization, Desirée excels at balancing administrative and legal tasks. Her adaptability and dedication make her a reliable resource for clients navigating complex legal matters.
Personal Details:
Outside of work, Desirée is an avid photographer and enjoys capturing moments in her spare time. She loves spending time with Wednesday, her energetic 4-year-old pug, and remains deeply involved in her community. As the executive director of a nonprofit she founded, she channels her passion for community service to positively impact the city where she grew up.
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Gina Janvier
Bilingual Virtual Paralegal
Gina Janvier
Bilingual Virtual Paralegal — English/Hatian Creole
Education:
- Bachelor’s Degree – Salem State University
Certifications:
- Certified Paralegal (CP)
- Notary Public Certification
Practice Area Experience:
- Criminal Law
- Elder Law
- Employment and Labor Law
- Immigration Law
- Intellectual Property Law
- Probate and Estate Planning Law
States with Legal Experience:
- Connecticut
- Florida
- Massachusetts
- New York
Software Experience:
- Adobe Acrobat
- CaseMap
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- QuickBooks
- Slack
- Wealth Counsel
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- CRM Management
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Legal Research
- Project & Office Management
- Translation Services
Professional Background:
Gina is a skilled paralegal with seven years of experience in estate planning, elder law, regulatory compliance, IP litigation, immigration, and criminal law. She holds a Paralegal Certificate from Boston University and has advanced legal studies from Massachusetts School of Law.
At Betties, Gina supports attorneys nationwide, managing schedules, deadlines, and workflows using tools like Clio, MyCase, and Zoho. Bilingual in English and Haitian Creole, she excels at building client relationships and ensuring seamless case management. Gina’s broad expertise and commitment to organization make her an invaluable asset to any legal team.
Personal Details:
Gina is passionate about helping others, whether by supporting attorneys to enhance client service or streamlining processes to keep a firm running smoothly. Known for her ability to “hold the firm together,” she ensures attorneys can focus on their clients without worrying about day-to-day operations.
Outside of work, Gina enjoys relaxing with *Love Island* playing in the background or dancing whenever there’s music and a dance floor. Having recently traded Boston winters for South Florida sunshine, she’s embracing her new home and all it has to offer. If she’s not dancing, you’ll likely find her at church or soaking up the warm weather.
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Nicole Lombardi
Virtual Legal Assistant
Nicole Lombardi
Virtual Legal Assistant
Education:
- Drexel University
Certifications:
- Notary Public Certification
Practice Area Experience:
- Bankruptcy Law
- Criminal Law
- Lemon Law
- Probate and Estate Planning Law
States with Legal Experience:
- Connecticut
- Florida
- Illinois
- New Jersey
- North Carolina
- Pennsylvania
Software Experience:
- AbacusLaw
- Adobe Acrobat
- Clio
- DocuSign
- Faster Suite
- Google Workspace (Docs, Gmail, Meet, Sheets)
- HotDocs
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- QuickBooks
- Salesforce
- Tabs3
- Time Matters
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
Professional Background:
Nicole is a seasoned paralegal with over 15 years of experience. She excels at providing a wide range of remote support services, leveraging her exceptional multitasking and organizational skills to assist solo practitioners in growing their practices into thriving, successful firms. Known for her positive attitude and dedication, Nicole is a trusted partner in legal support.
Personal Details:
Nicole transitioned back into the workforce as a paralegal in 2008 after raising her four children, who are now grown. With years of experience, she has honed her skills to excel both in-office and remotely, prioritizing exceptional customer service, attention to detail, and effective communication with her clients and their firms.
In her free time, Nicole enjoys reading, relaxing at the beach or on her boat, and exploring new travel destinations, combining her love of adventure with moments of calm.
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Maura Montalvo
Bilingual Virtual Paralegal
Maura Montalvo
Bilingual Virtual Paralegal — English/Spanish
Education:
- Paralegal – University of Houston Downtown
Certifications:
- Advanced Certified Paralegal (ACP)
- Certified Paralegal (CP)
Practice Area Experience:
- Civil Law
- Immigration Law
- Personal Injury Law
- Real Estate law
States with Legal Experience:
- Arizona
- California
- New York
- Oklahoma
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- QuickBooks
- Slack
- Time Matters
- WealthCounsel
- Westlaw
- Zoom
Top Skills:
- Calendar Management
- Case Management
- Client Communication
- Document Drafting & Prep
- Inbox Management
- Translation Services
Professional Background:
Maura has been part of the legal field since 2012, driven by her passion for helping others. Her dedication and commitment to providing support have kept her thriving in this industry for over a decade.
Personal Details:
In her spare time, Maura enjoys playing soccer.
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Priscilla Mosquera
Bilingual Virtual Legal Assistant
Priscilla Mosquera
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- Bachelor of Science – Florida State University
Practice Area Experience:
- Personal Injury Law
Software Experience:
- Clio
- Trialworks
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Translation Services
Professional Background:
Priscilla has had a passion for the legal field since childhood. Upon graduating, she began her career at a personal injury law firm and has specialized in personal injury ever since, dedicating herself to supporting clients and attorneys in this area of law.
Personal Details:
Priscilla is passionate about learning and constantly expanding her knowledge. She enjoys reading and is dedicated to living a cleaner lifestyle for her kids. Eager to grow, she looks forward to exploring different areas of law to broaden her expertise.
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Ashlie Smith
Virtual Paralegal
Ashlie Smith
Virtual Paralegal
Education:
- AAS Paralegal Studies – The Center for Advanced Legal Studies
- BAAS – Maharishi International University
Certifications:
- Certified Paralegal (CP)
Practice Area Experience:
- Employment and Labor Law
- Probate and Estate Planning Law
- Real Estate Law
States with Legal Experience:
- Pennsylvania
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- MyCase
- Salesforce
- Slack
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Inbox Management
- Lead Qualification
- Legal Research
- Project & Office Management
Professional Background:
Ashlie began her career as a legal assistant in employment law and earned a degree in paralegal studies to advance her expertise. She specializes in business, transactional, and civil litigation matters, with additional experience in estate planning, probate, and business administration. Recently, she has focused on legal intake, corporate transactions, real estate, and business filings, excelling in client onboarding and regulatory compliance.
With her diverse background and strong organizational skills, Ashlie ensures seamless support and optimized workflows for legal teams and their clients.
Personal Details:
Ashlie finds balance and focus through her dual passions for law and yoga. An avid cook, she loves creating meals that bring people together. As an ocean lover, she seeks time by the water to recharge and draw inspiration from its serenity and strength. Ashlie also enjoys reading and practices breathwork, valuing its power to center and energize her life.
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Josef Spielhofer
Bilingual Virtual Legal Assistant
Josef Spielhofer
Bilingual Virtual Legal Assistant — English/German
Education:
- Paralegal Studies Course – Suffolk County Community College
Certifications:
- Notary Public Certification
Practice Area Experience:
- Courts of Appeal
- Employment and Labor Law
- Immigration Law
- Real Estate Law
States with Legal Experience:
- Florida
- New York
- Oregon
Software Experience:
- Adobe Acrobat
- CaseAware
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Libre Office
- LoanSphere
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- PracticePanther
- QuickBooks
- Westlaw
- Zoho Office Suite
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Notary
- Project & Office Management
Professional Background:
Josef brings over 15 years of experience as a notary and paralegal, coupled with the discipline and integrity honed during his service in the United States Marine Corps. Bonded and insured, and certified through the National Notary Association, Josef adheres to the highest standards of accuracy and professionalism.
With expertise spanning various legal practice areas and a family deeply rooted in the legal profession, Josef has a profound appreciation for the field and a commitment to excellence. Clients trust his meticulous attention to detail and reliable support to meet diverse legal and business needs efficiently.
Personal Details:
Josef enjoys starting his mornings with a refreshing run and participates in fun runs whenever he can. Currently, he is two stars into his six-star journey to complete the prestigious Abbott World Marathon Majors, combining his love for running with a drive to achieve big goals.
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Christina Sunley
Virtual Legal Assistant
Christine Sunley
Virtual Legal Assistant
Education:
- Associate of Applied Science (Paralegal Studies) – Alvin Community College
Certifications:
- Clio Online Course Certification
Practice Area Experience:
- Criminal Law
- Elder Law
- Family Law
- Personal Injury Law
- Probate and Estate Planning Law
States with Legal Experience:
- Colorado
- Mississippi
- Texas
Software Experience:
- Adobe Acrobat
- CCE
- Clio
- DocuSign
- eFileTexas
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Monday.com
- PracticePanther
- ProDoc eFiling
- QuickBooks
- Slack
- TheFormTool / Doxsera
- TruState
- Tyler Odyssey
- Westlaw
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
Professional Background:
Christina began her career as a part-time intern with a Texas Probate and Estate attorney, quickly earning a full-time legal assistant role through her dedication and skill. When the firm merged, she expanded her expertise to include Family Law, Criminal Law, and Personal Injury. Christina’s adaptability and proficiency across multiple legal areas make her an invaluable asset to any team.
Personal Details:
Christina is a highly motivated and organized professional with exceptional multitasking abilities. Always eager to learn, she is currently diving into AI and exploring its potential to enhance her work. Outside of her professional life, Christina enjoys adrenaline-filled activities like bungee jumping and skydiving, as well as spending time at the beach. A dedicated youth soccer coach, she loves giving back to her community. Known for her friendly demeanor and professional approach, Christina consistently strives to deliver outstanding support and service in her role as a paralegal.
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Siani Towns
Virutal Paralegal
Siani Towns
Virtual Paralegal
Education:
- Bachelors of Arts – Penn State University
- Paralegal Certificate – Boston University
Certifications:
- Certified Paralegal (CP)
Practice Area Experience:
- Family Law
- Personal Injury Law
- Probate & Estate Planning Law
- Real Estate Law
States with Legal Experience:
- California
- Colorado
- Georgia
- Mississippi
- Pennsylvania
- Texas
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Everlaw
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- QuickBooks
- Salesforce
- Slack
- Westlaw
- Zola Suite
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
- Project & Office Management
Professional Background:
Siani began her legal journey as a dedicated intern in Philadelphia shortly after the COVID-19 pandemic. She gained valuable experience in Personal Injury and Civil Litigation during this time. In 2022, Siani became a certified Paralegal, a milestone that led her to join the team at Back Office Betties. Since then, she has expanded her expertise to include Family Law, Real Estate, Business Transactional Law, and Probate and Estate Law, further solidifying her reputation as a versatile and knowledgeable professional in the legal field.
Personal Details:
In her free time, Siani can often be found unwinding on her couch, enjoying her favorite Netflix series, or staying active and energized through Pilates.
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Alison Tsuji
Bilingual Virtual Legal Assistant
Alison Tsuji
Bilingual Virtual Legal Assistant — English/Spanish
Education:
- A.S Administration of Justice – Grossmont College
- A.S Forensic Technology – Grossmont College
- Business Management – Brandman University
Certifications:
- Certified Legal Assistant (CLA)
- Clio Online Course Certification
Practice Area Experience:
- Corporate Law
- Family Law
- Probate and Estate Planning Law
- Real Estate Law
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Gavel
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Lawmatics
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- Trello or Asana
- Westlaw
- Zola Suite
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- Client Communication
- CRM Management
- Document Drafting & Prep
- Inbox Management
- Project & Office Management
- Translation Services
Professional Background:
Alison has over 15 years of experience as a Virtual Legal Assistant, specializing in legal document preparation, client onboarding, and case management. She has expertise in drafting documents, coordinating with title companies, and supporting trial preparation.
With a background in managing teams and fundraising for educational institutions, Alison brings strong administrative and customer service skills. A detail-oriented self-starter, she thrives in fast-paced environments, streamlining processes and enhancing client experiences.
Personal Details:
Outside of work, Alison enjoys spending time with her two dogs—Shey, her German-haired sidekick, and Chicle, her proudly hairless Xoloitzcuintli with a touch of celebrity flair. She’s passionate about cooking, making jewelry, practicing tarot, and diving into true crime documentaries.
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Mercedes Watts
Virtual Legal Assistant
Mercedes Watts
Virtual Legal Assistant
Education:
- B.S. – Grand Valley State University
- JD – DePaul College of Law
Certifications:
- Notary Public Certification
- Civil Mediator, JD
Practice Area Experience:
- Criminal Law
- Immigration Law
States with Legal Experience:
- Michigan
Software Experience:
- Adobe Acrobat
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- MyCase
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Communication
- Document Drafting & Prep
- Fact-Checking & Proofreading
Professional Background:
Mercedes has been a practicing attorney for the past seven years, gaining experience across a variety of legal areas, including bankruptcy and immigration law. With a lifelong passion for the legal field, she thrives in behind-the-scenes work, finding fulfillment in helping people and making a difference through her expertise.
Personal Details:
Mercedes loves spending quality time with her kids and enjoys trips to the movies. Her favorite hobby is building with Legos, embracing creativity and fun in her downtime.
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Lia Williams
Virtual Legal Assistant
Lia Williams
Virtual Legal Assistant
Education:
- AS Legal Assistant/Paralegal – Seminole State College
Certifications:
- Clio Online Course Certification
Practice Area Experience:
- Consumer Protection Law
- Contracts
- Corporate Law
- Entertainment Law
- Intellectual Property Law
- Lemon Law
- Product Liability Law
- Transactional Law
States with Legal Experience:
- Arizona
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Illinois
- Maryland
- Massachusetts
- Michigan
- Missouri
- Nevada
- New Hampshire
- New Jersey
- New York
- Ohio
- Oklahoma
- Pennsylvania
- Texas
- Washington
Software Experience:
- Adobe Acrobat
- CaseMap
- Clio
- DocuSign
- Google Workspace (Docs, Gmail, Meet, Sheets)
- LexisNexis
- Mac compatible
- Microsoft Office Suite (Excel, Teams, PowerPoint, Word)
- QuickBooks
- Salesforce
- Slack
- Smokeball
- Time Matters
- Westlaw
- Zola Suite
- Zoom
Top Skills:
- Appointment Reminders
- Calendar Management
- Case Management
- Client Billing (A/P & A/R)
- CRM Management
- Detailed Client Intakes
- Document Drafting & Prep
- Fact-Checking & Proofreading
- Inbox Management
- Lead Qualification
- Legal Research
- Marketing – Updating firm’s Social Media, Linked In and/or Website
- Project & Office Management
- Sales Outreach
- Settlement Management
Professional Background:
Lia is an experienced Civil Litigation Paralegal with over five years of expertise in case management, trial preparation, and ensuring compliance with U.S. Federal Court deadlines. Her background includes roles as a legal assistant, office manager, and paralegal, providing her with a versatile skill set. Lia is well-versed in the Federal Rules of Civil Procedure and has supported litigation in districts across New York, Pennsylvania, Florida, and more.
Proficient in Clio, Smokeball, and Actionstep, she excels at managing high-volume caseloads, tracking critical deadlines, and maintaining smooth workflows. Known for her attention to detail and proactive communication, Lia is a dependable and efficient member of any legal team.
Personal Details:
Lia has been happily married for nearly three years and loves raising her child alongside her husband. Originally from the Northeast, she has called Florida home for the past seven years, bringing with her a wealth of experiences from living in New York, Connecticut, North Carolina, New Jersey, and Pennsylvania.
In her free time, Lia enjoys relaxing with true crime documentaries, painting in her home studio, and spending quality time with her pets—two cats, Gypsy and Pablo, and two dogs, Mia and Ozzy.
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FAQS
You have questions, we have answers
Most commonly, 1. However, the more, the merrier!
We’ll match you with the Virtual Assistant who is most qualified for your needs. If you have a diverse range of needs or want more than a full-time assistant, we will happily match you with how ever many assistants you require.
It’s up to you. But it’s important to establish your communication expectations from the start.
We require our Virtual Assistants to respond to tasks and correspondence within 1 business day. If you need a quicker turnaround, let us know when signing up. We will communicate your expectations to ensure you’re matched with the optimal Virtual Assistant for your law firm!
Regular check-in meetings can be scheduled between you and your Virtual Assistant if you’d like to go over weekly plans and goals, but you can reach out to your Virtual Assistant at any time.
Completion time is dependent on the task and your Virtual Assistant’s workload.
We require our Virtual Assistants to respond to tasks and correspondence within 1 business day.
Keep in mind, our freelance Virtual Assistants are independent business owners and masters of juggling a variety of tasks and clients. Most of our Virtual Assistants will have more than one client to consider, so expressing project deadlines and your desired turnaround time is essential.
No worries!
Back Office Betties’ proprietary VA matching service ensures that you’ll be matched with a Virtual Assistant who understands your terminology, has experience with the work you need to be done, and is available during the hours you need them.
However, if it isn’t working out for any reason, we’ll happily match you with a new Virtual Assistant at no additional charge.
You’ll never be understaffed again.
You’ll be matched with your perfect Virtual Legal Assistant within 5 business days after submitting your setup form.
Your new VA will be in touch with you to schedule a free 30-minute meeting to go over your goals, tasks, and to get the ball rolling!
100% of Back Office Betties’ Virtual Legal Assistants and Receptionists are located in the United States.
Back Office Betties’ Virtual Assistants are typically available during normal business hours.
If you need your Virtual Assistant to attend regularly scheduled meetings or other recurring events, let us know when signing up so we can match you with someone who has availability during those times.
Monthly Virtual Assistant hours do not roll over into the next month if unused.
Additional Virtual Assistant hours are prorated at your plan’s hourly rate as needed.
Plus—You’re not locked into the same plan forever.
For example: if you know you’ll need more time for a project in the future, you can switch to a higher hourly plan temporarily.
Yes!
In addition to supporting attorneys and law firms, Back Office Betties’ Virtual Assistants are happy to help with personal tasks such as scheduling doctor appointments, ordering gifts, coordinating family events, making travel arrangements, and more!