Take Your Small Law Firm to the Next Level
Take Your Law Firm to the Next Level
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Hire a true extension of your law firm:
Hire virtual receptionists who get to know your law firm inside out, completing legal intakes, scheduling appointments, and triaging your calls—so you can focus on what matters.Â
Hear us in action!
PRICING
Monthly plans designed for small law firms
We'll help you choose the best plan for your law firm based on your usage after your 1-week free trial.
Have questions? Need a bigger plan?
100 Minutes
Perfect for a new law firm jus getting started.
$
360
per month
200 Minutes
Ideal for law firms that are starting to take off.
$
650
per month
400 Minutes
Loved by law firms with a steady call volume.
$
1,255
per month
MOST POPULAR!
500 Minutes
Designed for law firms with a larger call volume.
$
1,400
per month
FEATURES
Get more than an answering service
Get a team of 100% US-based, legal-specialized Virtual Receptionists who become a true extension of your law firm.
Legal-specialized
Confident and professional management of your sensitive legal calls.
Creating lasting, professional first impressions.
Personalized to your firm
Customized call handling created to achieve your law firm's goals.
Our Account Architects create hundreds of call-handling flows for small law firms—no two the same!
Transparent pricing
Pricing based on your actual usage. Your call minutes are never rounded up.
If a call lasts for 2 minutes and 45 seconds, we record that call as 2.75 minutes.
Lead qualifying
Screening leads to accurately determine if their case fits into your practice area(s).
Based on your law firm's practice areas and/or custom criteria.
Custom legal intake services
Using existing forms that sync with your CRM/scheduler or new forms created on our end.
Based on your law firm's practice areas and/or custom criteria.
Appointment scheduling
Scheduling new client consultations and existing client appointments.
Using your web-embedded calendar (like Acuity or Calendly).
Detailed message taking
Collecting accurate, detailed information from your callers for you to review.
Know exactly who's calling you and why without ever picking up the phone.
Overcoming sales objections
Sales-trained receptionists overcome objections and land sales.
Increase your client count and grow your law firm.
Payment processing
Processing payments from your leads and existing clients.
Using a direct payment link (like LawPay).
Outbound calling
Placing outbound calls on behalf of your law firm, as requested.
Following up with leads, collecting information from clients, and more.
Bilingual answering
Spanish-speaking bilingual virtual receptionists.
Available for all plans
Clio Grow integration
Sending your new qualified leads right to your Clio Grow inbox.
INTEGRATIONS
Connect to everything your law firm needs
Integrating with the tech tools and legal software you already know and love makes scheduling, client intakes, and payment processing easier than ever.
INTEGRATIONS
Connect to everything your law firm needs
Integrating with the tech tools and legal software you already know and love makes scheduling, client intakes, and payment processing easier than ever.
TESTIMONIALS
Our clients say it best
The Betties are fantastic! We are a very small law firm, and their services have been invaluable. They are always professional and courteous, and our clients tell us that they have no idea the person is not in office until they come to the office for the first time. I cannot recommend them enough!
April DeLuca
Magic City Law
We absolutely love Back Office Betties. They are are great phone service tailored to lawyers and law firms of all sizes. They offer high quality service without the need to train anyone.
Rolanzo White
White & Ng, LLC
The Betties are kind and courteous to each and every caller. They provide individualized attention and respond to calls in a manner that does not give away that they are an answering service. I feel like each Bettie knows my business and is able to respond to callers in an informed manner. Highly recommend.
Monica Burneikis
Burneikis Law
I love the Betties!!! They have really been beneficial to streamlining our office processes. I cannot recommend them enough! They are super dependable. If you are looking for an answering serice, look no further.
Emily C. Robbins
Law Office of M. Erin Wilkins
We have used Back Office Betties for several years now. Their service is outstanding! They take the important information we need to respond back to people who have called our law firm when we are unavailable. Their staff is extremely friendly and always a pleasure to speak to.
Rachel Rosenblum
Loose Law Group
Back Office Betties has saved my sanity! As a lawyer, it was a huge distraction taking calls while trying to work. Customer service is responsive and friendly. I'm impressed by the professionalism of each receptionist I've dealt with.
Allison Chopra
Allison Chopra Law
I've really enjoyed working with Back Office Betties. They've done wonders in helping my small law firm, and I regularly receive compliments from my clients on their customer service.
Rebecca Easton
Easton Law, PLLC
FREQUENTLY ASKED QUESTIONS
You have questions, we have answers
What's the difference between the Legal Answering service & Virtual Legal Assistant service?
With the Legal Answering service, Virtual Legal Receptionists answer your inbound calls and handle them just like an in-house receptionist: qualifying leads, scheduling appointments, processing payments, taking messages, and more. In fact, no one will even know they aren’t sitting in your office!
Virtual Legal Assistants are highly skilled, hand-selected professionals who take admin work off your plate. They help you with anything you need from document management to client billing, translation services, website management, CRM management, and more.
Not sure what you need? Schedule a free Discovery Call.
Will I need to get a new phone number?
Nope! You can keep your number!
We will provide you with a phone number to forward your calls to. You choose when and for how long you want your calls to be routed to your new team of Virtual Legal Receptionists.
However, if you need a phone number, we are happy to provide you with a phone number in your area code or the area code of your choice (depending on availability) at no cost!
You are welcome to provide this number directly to your clients and publish it on your website and anywhere else you choose.
What hours will my Virtual Receptionists be available?
Monday – Friday, 5 AM – 5 PM PT.
After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check your voicemail each morning and return those calls, we’re happy to do so!
Do you offer bilingual services?
Yep!
We have a team of bilingual Spanish-speaking Virtual Legal Receptionists and Virtual Legal Assistants available at no additional cost.
What makes Back Office Betties different from other virtual staffing services?
To start, we only serve attorneys like you! In doing so, we’ve specialized our services and features to meet the unique needs of small law firms.Â
Plus, Back Office Betties is a one-stop shop for your law firm!
We offer both Virtual Legal Receptionist services and Virtual Legal Assistant services, making us a #1 staffing solution for law firms.
How many receptionists will be answering my calls?
We keep your receptionist team small to ensure they can truly get to know your law firm inside and out.
You’ll have between 8-10 Virtual Legal Receptionists answering your calls. They will become a true extension of your law firm by understanding your preferences and learning the unique details of your practice.
Can my Virtual Receptionists make outbound calls?
Absolutely! Your team of Virtual Legal Receptionists is happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.
What will my Virtual Receptionists say on the phone?
Your call scripting preferences are completely customizable! We will work with you to develop a foolproof call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.
Back Office Betties’ Account Architects have created hundreds of custom call flow blueprints for small law firms—no two are the same!