Chad is a former DA who opened a criminal law practice in 2010. He represents people facing criminal law charges, ranging from misdemeanors to felonies. Chad spends a lot of time in court and visiting with his clients. He needs more than an old-school answering service. He needs a virtual receptionist that can offer world-class customer service to communicate with his callers when he can’t.
Chad’s clients are facing some of the most challenging times of their lives and the stress is enormous. It’s important that his team of virtual receptionists knows how to have the perfect blend of a friendly tone and tactful communication.