Virtual Reception Services made exclusively for law firms.

“Great service! Great support system for my practice. Couldn’t do it without them.”

CHAD

Criminal Law

Chad is a former DA who opened a criminal law practice in 2010. He represents people facing criminal law charges, ranging from from misdemeanors to felonies. Chad spends a lot of time in court and visiting with his clients. He needs more than an old school answering service. He needs a virtual receptionist that can offer world class customer service to communicate with his callers when he can’t.

Chad’s clients are facing some of the most challenging times of their lives and the stress is enormous. It’s important that his team of virtual receptionists knows how to have the perfect blend of a friendly tone and tactful communication.

Betties Supports Chad’s Firm by:

Client Intake

When Chad is unable to communicate with a potential new client, team Betties conducts a brief intake and sends new client information directly to his Lexicata inbox. A new matter can then be created and the new client is scheduled for an initial free consultation.

Calendar Management

Because Chad’s schedule changes daily, it’s important to schedule time to speak with existing clients. This ensures that clients feel secure, knowing their attorney is creating a dedicated time to discuss their case. Using a flexible calendar like Acuity Scheduling makes it easy for Back Office Betties to manage Chad’s calendar.

Peace of Mind

Chad’s criminal law practice frequently has him out of the office as he’s fighting to protect the rights of his clients and we feel good knowing he doesn’t have to worry about missing any calls.

Virtual Receptionist Service for Law Firms

Legal Academy Trained

All of the virtual receptionists at Back Office Betties go through our Legal Academy and become specialists in Legal terminology and processes.

Professional and Cheerful

Betties’ receptionists will always answer the phone with a smile. Our customer service is unmatched and your clients will always be happy when they come off of a call with us.

Stay Organized

With select plans, Betties can set and manage appointments. No need to worry about missing appointments or a scrambled schedule ever again!

You’ll Never Miss a Call

Your calls will never go straight to voicemail again! Betties never call in sick so you can be sure that any current or potential clients will speak to a smiling face.

Bilingual Receptionists

Do you have clients that speak another language? We guarantee access to our bilingual receptionists for seamless calls with your clients.

Responsive and Customized

Have certain processes in place? Want us to screen solicitors? Let us know how you want to handle certain calls and we will take care of the rest.

Hire the Best Law Firm Answering Service Today!

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