Virtual Receptionists

Legal Answering Services vs. Generic Answering Services

Why Your Law Firm Needs a Professional Legal Answering Service

Small law firms are stretched thin. With limited resources…
Sneaky Pricing Tactics: Receptionist Minutes vs. Real Minutes

Virtual Receptionist Pricing: What Is a Receptionist Minute?

  Does this sound like you? As an attorney at…
3 Things to look for in an answering service

3 Essential Practices: Outsource Call Handling without Sacrificing Law Firm Reputation

Every interaction with a potential or current client is crucial…
Top Mistakes Made When Hiring a Legal Receptionist

Top 3 Mistakes To Avoid When Hiring Your Law Firm’s Receptionist

Hiring a new receptionist for your law firm can be a daunting…
Frequently Asked Questions About Back Office Betties

“What Is A Virtual Receptionist?” And Other Frequently Asked Questions

If you've attempted Googling "What is a virtual receptionist?"…
Call Flow Blueprints (The Answer You've Been Searching For)

If You Don’t Have One of These, You’re Probably Having a Bad Time With Your Phones

Sometimes it’s hard to put a finger on what exactly it…
The Truth Behind Answering Service Myths

Busting 3+ Common Myths About Answering Services

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There are many perpetual answering service myths that could cause…
Reasons to Love Back Office Betties Virtual Receptionists

6 Reasons To Love Back Office Betties (That Happen To Be Why Our Competition Hates Us)

There's a lot to love about Back Office Betties... unless…
How to choose the best virtual receptionist service for law firms

How to Choose the Best Virtual Receptionist for Your Law Firm

So you're ready to hire a virtual receptionist for your law firm?…
The definitive guide to hiring an answering service

The Definitive Guide to Hiring an Answering Service

What even is an answering service? Why would a business…
Back Office Betties

Per-Minute Versus Per-Call: That Is The Question

When looking for a Virtual Receptionist, it can feel intimidating…
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