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A Virtual Extension of Your Law Firm

Grow your law firm with Virtual Legal Receptionists & Assistants who become a true extension of your business.

Clio members get $150 off their first month of service! Promo Codes:

Virtual Receptionist: CLIOVR  |  Virtual Assistant: CLIOVA 

Get Started
Clio Integration

About Back Office Betties:

Back Office Betties’ core purpose is to empower passionate attorneys to find work-life balance while growing their small law firms into thriving businesses.

We understand that in order to make the best impression, anyone representing your law firm needs to be well-versed in the legal industry. That’s why Back Office Betties has specialized our Virtual Receptionist and Virtual Assistant services to fit the needs of busy attorneys like you.

Our behind-the-scenes superheroes are experts at WOW-ing your callers, completing client intakes, and managing administrative work – so you can practice the law. 

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Capture Better Leads

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Land More Clients

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Eliminate Interruptions

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Improve Professional Reputation

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Reduce Administrative Burden

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Make More Money

Pink icon paper and pink icon pen

Capture Better Leads

Pink icon shaking hands.

Land More Clients

Five colored star in a different shades of pink.

Improve Professional Reputation

An icon of a man saying something and a woman asking.

Eliminate Interruptions

Pink tool kits.

Reduce Administrative Burden

Pink client billing icon.

Make More Money

Get Started

Our Clients Say It Best:

April DeLuca
Magic City Law
☆ ☆ ☆ ☆ ☆

The Betties are fantastic! We are a very small law firm, and their services have been invaluable. They are always professional and courteous, and our clients tell us that they have no idea the person is not in office until they come to the office for the first time. I cannot recommend them enough!

Rachel Rosenblum
Loose Law Group
☆ ☆ ☆ ☆ ☆

We have used Back Office Betties for several years now. Their service is outstanding! They take the important information we need to respond back to people who have called our law firm when we are unavailable. Their staff is extremely friendly and always a pleasure to speak to.

Rebecca Easton
Easton Law
☆ ☆ ☆ ☆ ☆

I've really enjoyed working with Back Office Betties. They've done wonders in helping my small law firm, and I regularly receive compliments from my clients on their customer service.

Megan Porth
Your Contract Shop
☆ ☆ ☆ ☆ ☆

I LOVE Back Office Betties! As a solo-practitioner, my time is so so valuable. I love that I never worry about whether my phone is answered. I also felt it was important that all of my clients speak to a live person when they call, which happens with Betties. The receptionists are exceptionally friendly, thorough, and professional. I also really love how innovative and client-focused the company is. I have used quite a few other answering services, and this is my favorite.

You Have Questions, We Have Answers

What's The Difference The Virtual Receptionist Service & Virtual Assistant Service?

In Short:

Betties’ Virtual Legal Receptionists answer your inbound calls and handle them just like an in-house receptionist: qualifying leads, scheduling appointments, processing payments, taking messages, and more. In fact, no one will even know they aren’t sitting in your office!

Betties’ Virtual Legal Assistants are highly skilled, hand-selected virtual assistants who can help you with anything you need from document management to client billing, translation services, website management, CRM management, and more.

Not sure what you need? Schedule a free call with our Growth Solutions Strategist here.

Will I Need To Get A New Phone Number?

Nope! You can keep your number! We will provide you with a phone number to forward your calls to. You choose when and for how long you want your calls to be routed to your new team of Virtual Legal Receptionists.

 

However, if you need a phone number, we are happy to provide you with a phone number in your area code or the area code of your choice (depending on availability) at no cost!

You are welcome to provide this number directly to your clients and publish it on your website and anywhere else you choose.

What Hours Are The Virtual Receptionists Available?

Monday – Friday, 5:00 am – 5:00 pm PST.

After-hours calls will be directed to your voicemail and those messages will be delivered to your email. If you’d like us to check voicemail for you each morning and return those calls, we’re happy to do so!

Do You Offer Bilingual Services?

Yep!

We have a team of bilingual Spanish-speaking Virtual Legal Receptionists and Virtual Legal Assistants at no additional cost.

What Makes Back Office Betties Different From Other Virtual Receptionist Services?

To start, we only serve attorneys like you! In doing so, we’ve been able to specialize our services and features to meet the needs of attorneys and small law firms. 

Plus, Back Office Betties is a one-stop shop for your law firm! In addition to our Virtual Receptionist Services, we also offer Virtual Legal Assistant services. Our skilled Virtual Legal Assistants are ready to help with everything from legal intake to marketing, bookkeeping, document prep, and more. 

Learn more about what makes Back Office Betties special here.

How Many Receptionists Will Be Answering My Calls?

We keep your receptionist team small so that they are able to really get to know your law firm.

You’ll have between 8-10 Virtual Legal Receptionists answering your calls. They’ll become an extension of your law firm by getting to know what you like and dislike, as well as specifics about your firm.

Can Betties' Virtual Receptionists Make Outbound Calls?

Absolutely! Your Betties receptionists are happy to reach out to your clients or potential clients to relay or gather information, schedule consultations, collect payments, answer questions, and more.

What Will The Virtual Receptionists Say On The Phone?

Your call scripting and preferences are completely customizable! We will work with you to develop the perfect call flow blueprint for your firm. Whether that means starting from the ground up, offering suggestions, or implementing scripts you already have in place.

Every law firm is different. Every case type is different. We are happy to complete custom intakes for each and every case type your law firm handles.

Our Account Architects have created hundreds of custom call flow blueprints for small law firms – no two the same!

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457 Landa Street, Suite A-17, New Braunfels, TX 78130  |  (800) 958-8591

457 Landa Street, Suite A-17, New Braunfels, TX 78130
(800) 958-8591

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Back Office Betties
BettieGram Newsletter

Plans & Pricing

Get Started

Virtual Legal Receptionists

Virtual Legal Assistants

Live Web Chat

Resources

Blog

FAQs

Integrations

Case Studies

Contact Us

Client Login

Company

About

Meet The Team

Terms & Conditions

Privacy Policy

Careers

We Run on EOS icon

457 Landa Street, Suite A-17
New Braunfels, TX 78130

(800) 958-8591

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