A small business owner cannot do it all. Whether you have employees on staff or not, outsourcing is an eventual must. But how do you know when it’s time, or even what you should be outsourcing?
If you are feeling that you are not able to focus on daily tasks within the scope of your profession – it’s time. If there are certain tasks you absolutely dread or that interrupt your day many times – it’s time. If your staff is spending too much time doing busy work or answering phones – it’s time.
What should I be outsourcing?
Anything that can be done on a computer or phone can be outsourced. The real question is: What is your current biggest time-suck? Look at where most of your time is going – do you have to be the one doing that? Is it worth paying an employee to do it? Or would you prefer to outsource at a lower cost?
Outsourcing incoming calls has increased in popularity for small business owners. The key for growth is cutting costs in some areas, to redistribute them to other extents. Thus, causing more revenue to your business. According to The Staffing Stream, successful small business owners that outsource discovered that they can save 50% on their budget overall. They also found that they did not lose any quality on the work. Which brings up a good question, am I actually posting this right now? Or did I just outsource my social media presence?
Benefits of outsourcing
One benefit to outsourcing is having fewer employees to manage yourself. You do not have to deal with finding coverage for sick days and planned time off. Having an outsourcing partner ensures you will always have a team of ready and capable workers.
Outsourcing also increases productivity, going hand in hand with more work being done for a lesser cost.
Do some introspecting
Are you getting caught up in taking calls, checking messages, and scheduling? These are all distractions that prevent you from performing your job efficiently. Challenge yourself and take the time this week to evaluate your daily phone operations. Add up the minutes and enlighten yourself about how much time you could be saving throughout the week and further investing in your business.
If you realize you need help in this department, let us know! Call 800-958-8591 and ask to speak with Elena.