Client Relations

Why your law firm should offer flat fee billing

June 18, 2024

Flat fee billing gives law firms an edge by providing clients…

How to get 5-star reviews

Not Getting Positive Reviews for Your Law Firm? Here’s Why.

June 12, 2023

Are you struggling to receive positive reviews for your law…

FOCUS ON CLIENT EXPERIENCE (Stop Wasting Your Marketing Dollars)

Putting the Client Experience First

March 16, 2022

How can firms stand out in a crowded online space and make…

This Is Why Gifting Might Not Be Working for You (And How to Do it Right)

Gifting as a Law Firm Marketing Strategy

June 1, 2021

There’s a lot of talk about the psychology of gifting and how…

Customer Service Recovery

The Delicate Art of Recovering From a Major Customer Service Mistake (Everyone in Your Law Firm Should Read This)

March 2, 2021

If you work with clients, you’re bound to make customer…

Why Your Law Firm Should Be Triaging Clients

Your Law Firm Is Losing Money By Missing This One Critical Step

January 27, 2021

How much time do you spend on billable work? According…

Improve Your Law Firm Client Experience

What Your Law Firm’s Clients Are Saying Behind Your Back

January 13, 2021

We're not going to beat around the bush…

Spoil Your Law Firm Clients | Back Office Betties

How to Spoil Your Law Firm’s Clients By Offering the Best Customer Service

September 23, 2020

Your law firm's clients are your livelihood. They're the…

Customer Service Should Be Your Top Priority

Making Customer Service a Priority Only Boosts Your Law Firm’s Success

December 11, 2019

There's no dancing around it - with the internet at our fingertips,…

Avoid this #1 Bar Complaint

July 3, 2019

Client satisfaction keeps us all in business. When we fail to…

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Services

Virtual Legal Receptionists

Virtual Legal Assistants

Referral Program

Resources

Company

Terms & Conditions

457 Landa Street, Suite A-17, New Braunfels, TX 78130 | (800) 958-8591

457 Landa Street, Suite A-17, New Braunfels, TX 78130
(800) 958-8591

457 Landa Street, Suite A-17,
New Braunfels, TX 78130