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Client Relations

Why your law firm should offer flat fee billing

Flat fee billing gives law firms an edge by providing clients…
How to get 5-star reviews

Not Getting Positive Reviews for Your Law Firm? Here’s Why.

Are you struggling to receive positive reviews for your law…
FOCUS ON CLIENT EXPERIENCE (Stop Wasting Your Marketing Dollars)

Putting the Client Experience First

How can firms stand out in a crowded online space and make…
This Is Why Gifting Might Not Be Working for You (And How to Do it Right)

Gifting as a Law Firm Marketing Strategy

There’s a lot of talk about the psychology of gifting and how…
Customer Service Recovery
Why Your Law Firm Should Be Triaging Clients

Your Law Firm Is Losing Money By Missing This One Critical Step

  How much time do you spend on billable work? According…
Improve Your Law Firm Client Experience

What Your Law Firm’s Clients Are Saying Behind Your Back

We're not going to beat around the bush…
Spoil Your Law Firm Clients | Back Office Betties

How to Spoil Your Law Firm’s Clients By Offering the Best Customer Service

Your law firm's clients are your livelihood. They're the…
Customer Service Should Be Your Top Priority

Making Customer Service a Priority Only Boosts Your Law Firm’s Success

There's no dancing around it - with the internet at our fingertips,…

Avoid this #1 Bar Complaint

Client satisfaction keeps us all in business. When we fail to…
BettieGram Newsletter Snippit
Take Your Small Law Firm to the Next Level

Take Your Law Firm to the Next Level

Subscribe to BettieGram

Our newsletter shares expert advice & practical articles to elevate your law firm’s success.

BettieGram Newsletter Snippit
Take Your Small Law Firm to the Next Level

Take Your Law Firm to the Next Level

Subscribe to BettieGram

Our newsletter shares expert advice & practical articles to elevate your law firm’s success.