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Client Relations Practice Management

Streamline Your Law Firm Intake Process for Better Lead Conversion

Bringing in new clients is the lifeblood of any law firm—but if your client intake process feels like trying to...

April 2, 2025

Client Relations Virtual Legal Staffing

How Virtual Receptionists Boost Law Firm Client Satisfaction

March 25, 2025

Client Relations Practice Management

Common Administrative Mistakes Small Law Firms Make (and How to Avoid Them)

February 17, 2025

Client Relations

Mastering the Art of Communicating Bad News to Clients

January 27, 2025

Client Relations Legal Tech

Tech Up or Tap Out: What Clients Expect from Law Firms Today

January 15, 2025

Client Relations Practice Management

Why Your Law Firm Should Offer Flat Fee Billing

June 18, 2024

Client Relations

Not Getting Positive Reviews for Your Law Firm? Here’s Why.

June 12, 2023

Client Relations

Putting the Client Experience First

How can firms stand out in a crowded online space and make meaningful connections with clients? This is the question...

March 16, 2022

Client Relations Marketing

Gifting as a Law Firm Marketing Strategy

June 1, 2021

Client Relations

The Delicate Art of Recovering From a Major Customer Service Mistake

March 2, 2021

Client Relations

Your Law Firm Is Losing Money By Missing This One Critical Step

January 27, 2021

Client Relations

What Your Law Firm’s Clients Are Saying Behind Your Back

January 13, 2021

Client Relations

How to Spoil Your Law Firm’s Clients By Offering the Best Customer Service

September 23, 2020

Client Relations

Making Customer Service a Priority Only Boosts Your Law Firm’s Success

December 11, 2019

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