Back Office Betties Blog

Frequently Asked Questions About Back Office Betties

"What Is A Virtual Receptionist?" And Other Frequently Asked Questions

If you've attempted Googling "What is a virtual receptionist?"…
This Is Why Gifting Might Not Be Working for You (And How to Do it Right)

Gifting as a Law Firm Marketing Strategy

There’s a lot of talk about the psychology of gifting and how…
How Flat Fee Pricing for Attorneys Could Solve Your Problems

Stop the Billable Hour Insanity

Are flat fee pricing models the future?   The…
How to Make Lots of Money as an Attorney

3+ Things To Start Doing Now That Will Make Your Law Firm More Money

“How can I make lots of money as an attorney?” Even if…
Call Flow Blueprints (The Answer You've Been Searching For)

If You Don’t Have One of These, You’re Probably Having a Bad Time With Your Phones

Sometimes it’s hard to put a finger on what exactly it…
Attorney on Vacation

How Busy Attorneys Take Vacations Without Working The Whole Time

If you’re anything like the rest of Americans, you could probably…
This Is Why Company Culture Is Such a Big Deal

The Company Culture That Delights Back Office Betties' Clients & Team Members Alike

At Back Office Betties, we make it known that our company culture…
Don't Let These Mistakes Hinder Your Law Firm's Growth

The Top 5+ Mistakes Attorneys Make In Running Their Practice

Mistakes are inevitable. Especially for small law firms that…
The Truth Behind Answering Service Myths

Busting 3+ Common Myths About Answering Services

There are many perpetual answering service myths that could cause…
The Guide to Good First Impressions Answering Phones +Examples

The Guide to 10+ Best Ways to Answer Your Law Firm's Phones

How do you answer the phones at your law firm? If you’re…
The Powerful Call Control Techniques Experts Use

How to Control Your Phone Calls & Avoid Being Trapped By a Caller

Call control is one of those things that can make or break your…
How to Handle the Most Frequent Law Firm Phone Calls

16 Unique Phone Calls Every Law Firm Should Be Prepared For

The way your handle your law firm’s phone calls has the…