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Back Office Betties Blog
Helpful articles for running your law firm.
If You Don’t Have One of These, You’re Probably Having a Bad Time With Your Phones
Sometimes it’s hard to put a finger on what exactly it is about someone you just can’t stand. Is it
How Busy Attorneys Take Vacations Without Working The Whole Time
If you’re anything like the rest of Americans, you could probably use a vacation. As more people get vaccinated and
The Company Culture That Delights Back Office Betties’ Clients & Team Members Alike
At Back Office Betties, we make it known that our company culture is important to us. What do we mean
The Top 5+ Mistakes Attorneys Make In Running Their Practice
Mistakes are inevitable. Especially for small law firms that are just starting out. The good news is that overcoming these
Busting 3+ Common Myths About Answering Services
There are many perpetual answering service myths that could cause some to turn up their nose to the idea. But
The Guide to 10+ Best Ways to Answer Your Law Firm’s Phones
How do you answer the phones at your law firm? If you’re part of the 60% of law firms answering
How to Control Your Phone Calls & Avoid Being Trapped By a Caller
Call control is one of those things that can make or break your law firm’s operations. It can mean the
16 Unique Phone Calls Every Law Firm Should Be Prepared For
The way your handle your law firm’s phone calls has the potential to be the deciding factor in setting you
Your Law Firm Is Missing Out on Easy Money
As an attorney, you probably already know that law firms rely heavily on referrals to generate new leads. Business relationships
If you work with clients, you’re bound to make customer service mistakes. It happens to every company, and it will
The Giant List of Tools That Run Back Office Betties (That Can Help Run Your Law Firm Too)
The number of virtual tools you can find online is nearly endless. It’s hard to sift through everything and find
How To Find The Time To Make More Money
Are you feeling like there just aren’t enough hours in the day? Do you have way too much work on
6 Reasons To Love Back Office Betties (That Happen To Be Why Our Competition Hates Us)
There’s a lot to love about Back Office Betties… unless you’re one of our competitors. We’ve been criticized for many
Your Law Firm Is Losing Money By Missing This One Critical Step
How much time do you spend on billable work? According to Clio, lawyers record only 2.5 billable hours per
Troubles With Google Voice? Here’s What We Recommend Instead
We understand the attractiveness of the free version of Google Voice, but is it really benefitting your law firm? Let’s
What Your Law Firm’s Clients Are Saying Behind Your Back
We’re not going to beat around the bush because we care about you. But the following is pretty alarming and
Betties Book Brief | How To Say Anything To Anyone
Our CEO & Founder, Emily, was the first to order How To Say Anything To Anyone by Shari Harley after
The Right Way to Answer Your Law Firm’s Phones
Are you still answering your law firm’s phone with, “Law Office”? If so, we are begging you to stop! Seriously,
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