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Back Office Betties Blog
Helpful articles for running your law firm.
Increase Workplace Happiness With A Dream Manager
If you are looking for employees who are loyal to your company, strive to meet company goals, take pride
Legal Intake: The Perks Of Automation
In past blogs we have discussed the perks of automating the intake process, and the perks of hiring a
Legal Intake Forms: Why You Should Use Them
Do you currently use intake forms when answering new client calls? If not, you need to severely rethink your
How Does Net Promoter Score (NPS) Work
If you aren’t familiar with Net Promoter Score (NPS), this powerful and SIMPLE metric is a proven way to gauge
3 Ways to Increase Your Net Promoter Score
If you aren’t familiar with Net Promoter Score (NPS), this powerful and SIMPLE metric is a proven way to gauge
To Charge or Not To Charge? That Is The Question
Should your firm be charging a fee for consultations? Deciding whether or not to charge for client consultations can
Per-Minute Versus Per-Call: That Is The Question
When looking for a Virtual Receptionist, it can feel intimidating trying to find the best fit for you. It’s confusing
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