Back Office Betties Blog

Solo Concierge’s at Your Service!

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Back Office Betties specializes in helping small and single…

G.O.A.T.

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When it comes to customer service, who better to learn from…

Integrations That Work

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If your firm hasn’t explored these integrations and feel…

Increase Workplace Happiness With A Dream Manager

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If you are looking for employees who are loyal to your company,…

Showing Appreciation

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Showing your employees that you appreciate them should not…

Legal Intake: The Perks Of Automation

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In past blogs we have discussed the perks of automating the…

Legal Intake Forms: Why You Should Use Them

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Do you currently use intake forms when answering new client…

Improve Your Law Firm Process

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Constantly looking for ways to improve your law firm is never-ending.…

How Does Net Promoter Score (NPS) Work

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If you aren’t familiar with Net Promoter Score (NPS),…

3 Ways to Increase Your Net Promoter Score

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If you aren’t familiar with Net Promoter Score (NPS), this…

To Charge or Not To Charge? That Is The Question

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Should your firm be charging a fee for consultations? Deciding…

Thinking Outside The Box

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From insurance companies, to online television streaming…